Acquired by Zendesk in 2026, Forethought AI Agents by Zendesk offers the world’s most advanced AI agents for CX—self-improving, enterprise-ready, and available on any platform. Built to think, act, and continuously adapt, our agents support billions of interactions for leading companies like Upwork, Grammarly, Airtable, and Datadog—delivering better customer experiences and over $1 billion in ROI to date. Forethought is proudly recognized as a G2 Mid-Market Leader.
| Website | http://www.forethought.ai |
| Revenue | $30.5 million |
| Employees | 90 (55 on RocketReach) |
| Founded | 2017 |
| Address | 2 Embarcadero Ctr Floor 8, San Francisco, California 94111, US |
| Phone | +1 650-660-3946 |
| Technologies |
JavaScript
,
HTML
,
PHP
+119 more
(view full list)
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| Industry | Software Development, Artificial Intelligence, AI, Data and Analytics, NLP, Science and Engineering, Customer Support, Software, Customer Success, Customer Service, Help Desk Management, Knowledge Management, NLU, Machine Learning, Natural Language Processing, SaaS |
| Keywords | Ai Customer Support, Customer Support Ai, Customer Service Ai, Ai Helpdesk, Ai Driven Solutions, Automated Support, Support Automation, Conversational Ai, Machine Learning Support, Self Service Support |
| Competitors | Zendesk Sell, LivePerson, Intercom, Kustomer, Drift, Help Scout, Tidio, Friends Electric, Overseas Examinations Commission, ChatBot +39 more (view full list) |
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Forethought Questions
The Forethought annual revenue was $30.5 million in 2026.
Jad Chamoun is the CTO of Forethought.
55 people are employed at Forethought.
Forethought is based in San Francisco, California.
Top Forethought Employees
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Jad Chamoun
Chief Technology Officer at Forethought
San Francisco, CA, US43 -
Lindsay Fifield
Head of Customer Growth at Forethought
Austin, TX, US35 -
Dalton Haughey
Head of Sales at Forethought
Austin, TX, US33 -
Erica Clayton
Head of Partnerships at Forethought
New York, United States41 -
Mandy Howell
Head of Legal Operations at Forethought
Lehi, UT, US33 -
35+
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Safeer Islam
Customer Success Manager at Forethought
New York, NY, US14 -
Dave Kleifgen
Enterprise Sales Manager at Forethought
Austin, TX, US23 -
15
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