Launched in 2018, Forethought is a leading generative AI company providing customer service automation that helps support teams maximize efficiency and productivity. Forethought’s products enable seamless customer experiences by infusing generative AI, powered by Large Language Models (LLMs), at each stage of the customer support journey: resolving common cases instantly, predicting and prioritizing cases, and assisting agents with relevant knowledge—all from one platform.
View Top Employees from ForethoughtWebsite | http://www.forethought.ai |
Employees | 140 (140 on RocketReach) |
Founded | 2017 |
Technologies |
JavaScript,
HTML,
PHP
+119 more
(view full list)
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Industry | Software Development, Artificial Intelligence, AI, Data and Analytics, NLP, Science and Engineering, Customer Support, Software, Customer Success, Customer Service, Help Desk Management, Knowledge Management, NLU, Machine Learning, Natural Language Processing, SaaS |
Keywords | Ai Customer Service, Customer Service, Conversational Ai |
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Mitchell Hanson is the Vice President, Demand Generation of Forethought.
140 people are employed at Forethought.