Launched in 2018, Forethought offers the world’s most advanced AI agents for CX—enterprise-ready and built for every customer moment. Supporting billions of interactions for leading companies like Upwork, Grammarly, Airtable, and Datadog, Forethought AI agents think, act, and improve, delivering better customer experiences and over $1 billion in ROI for organizations to date. The company has raised $115M+ in funding from top investors, including Blue Cloud Ventures, NEA, Village Global, and Sound Ventures. G2 has recognized Forethought as a Mid-Market Leader and Best Est. ROI, and Easiest to Do Business With in Customer Support for 2025.
| Website | http://www.forethought.ai |
| Revenue | $30.5 million |
| Employees | 134 (108 on RocketReach) |
| Founded | 2017 |
| Address | 2 Embarcadero Ctr Floor 8, San Francisco, California 94111, US |
| Technologies |
JavaScript
,
HTML
,
PHP
+119 more
(view full list)
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| Industry | Software Development, Artificial Intelligence, AI, Data and Analytics, NLP, Science and Engineering, Customer Support, Software, Customer Success, Customer Service, Help Desk Management, Knowledge Management, NLU, Machine Learning, Natural Language Processing, SaaS |
| Keywords | Ai Customer Support, Customer Support Ai, Customer Service Ai, Ai Helpdesk, Ai Driven Solutions, Automated Support, Support Automation, Conversational Ai, Machine Learning Support, Self Service Support |
| Competitors | LivePerson, Intercom, Drift, Help Scout, Kustomer, Zendesk Sell, Friends Electric, ChatBot, Overseas Examinations Commission, Tidio +39 more (view full list) |
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Forethought Questions
The Forethought annual revenue was $30.5 million in 2026.
Sami Ghoche is the Co-Founder and CEO of Forethought.
108 people are employed at Forethought.
Forethought is based in San Francisco, California.
Top Forethought Employees
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Sami Ghoche
Co-Founder and CEO at Forethought
San Francisco, CA, US24 -
Jad Chamoun
Chief Technology Officer at Forethought
San Francisco, CA, US43 -
Aakash Kumar
Vice President of Customer Success at Forethought
Los Angeles, CA, US35+ -
Mitchell Hanson
Vice President, Marketing at Forethought
Portland, OR, US25+ -
Al Martin
VP Customer Experience at Forethought
Los Angeles, CA, US1 -
Sunny Kong
VP of Product Design at Forethought
San Jose, CA, US24 -
Dalton Haughey
Head of Sales at Forethought
Austin, TX, US32 -
Denny Howard
CEO and CFO at Forethought
Malvern, PA, US14 -
Erica Clayton
Head of Partnerships at Forethought
New York, United States51 -
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