Friends Electric is the consultancy of Chris McLellan, a growth marketer and business automation/AI consultant based in Ottawa and Toronto. Chris works mostly with startups and innovation teams within larger organizations to develop growth and automation strategies, teams, and operations.Example 1: Problem: Company X is wants to focus its limited customer service staff on supporting high-value customers. Solution: design and integrate a multi-lingual chatbot to manage lower-tier customer support enquires.Example 2:Problem: Company Y wants to focus its marketing team on high-growth channels (such as Inbound marketing)Solution: implement an AI-based platform to automate (and auto-optimize) all performance-based channels.Example 3:Problem: Company Z is able to make their inside sales team leaner and more effective. Solution: integrate AI-based sales augmentation tools that auto-populate custom data, market information, and sales history.Example 4:Problem: Startup A is in Seed/Series A stage and needs to develop an investable go-to-market strategy.Solution: develop and operationalize a lean, cost-conscious growth strategy with measurable short-term goals.Friends Electric Services:Marketing StratgeyMarketing OperationsPartnership MarketingMarketing Automation (AI-based marketing)Sales Augmentation (AI sales)Customer Service Automation (chatbots)To get in touch, open our chatbot and type "consultant": https://askai.ada.supportChris is also the founder and lead volunteer at Ask AI.Ask AI is an educational nonprofit focusing on building a more inclusive applied artificial intelligence sector in Canada. Ask AI events have featured expert presenters from MaRs, Layer 6 AI, Ada Support, Nudge AI, StackAdapt, and Needls. We also host a podcast and develop a free educational chatbot named"Em".
Tidio is a global leader in customer service software. Tidio’s user-friendly platform enables 300,000+ businesses worldwide to deliver smarter, faster support to their customers.
With a full suite of customer service solutions, Tidio offers live chat, chatbots, ticketing, and AI-powered virtual support agents to help you solve customer problems and improve your conversion rates. Tidio’s software operates across all major content management systems, e-commerce platforms, and social media channels.
Founded in 2013, Tidio has grown to 180+ employees and has offices in San Francisco, Szczecin, and Warsaw. Tidio serves customers of all sizes from 205+ countries, including Mercedes, Shell, and Praktiker. Tidio’s live chat widget is viewed by 510 million unique users every month.
Visit www.tidio.com to learn more. Visit careers.tidio.com if you want to join our team.
LivePerson (NASDAQ: LPSN) is the leader in predictable conversational AI and digital transformation. The world's leading brands use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing uniquely rich data analytics and safety tools to unlock the power of conversational AI for better business outcomes. Fast Company named LivePerson the #1 Most Innovative AI Company in the world. Learn more at liveperson.com.
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