Kustomer is the Intelligent Customer Experience Platform empowering brands to put customers at the center of every interaction. By unifying customer data, conversations, and AI-powered workflows into one seamless workspace, teams deliver service that delights, retains, and drives growth. With Kustomer, support becomes faster, smarter, and more personal, so every customer feels like your most important one. Leading brands use Kustomer to power omnichannel support, intelligent routing, AI assistants, and AI-native reporting.
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The Kustomer annual revenue was $55.9 million in 2026.
Brad Birnbaum is the CEO of Kustomer.
219 people are employed at Kustomer.
Kustomer is based in New York, New York.
The NAICS codes for Kustomer are [5112, 518, 51121, 511210, 51, 511].
The SIC codes for Kustomer are [7371, 737, 73].