Cyara Information

Cyara is the AI trust company for customer experience. Cyara created the CX assurance category in 2006 and is now leading it into the agentic era. The Cyara Agentic CX Trust Platform covers carriers, channels, and human and AI agents, and rests on two commitments: Proof before launch, whereby AI agents, end-to-end journeys, and contact centers are tested against real-world conditions and peak load before customers ever reach them. And vigilance in production, ensuring every path is monitored, every live AI conversation is scored for quality and compliance, and each failure becomes the next test. Independent of the vendors enterprises choose, Cyara spans 60+ AI agent platforms, every major CCaaS provider, and 430+ carriers in 145+ countries. More than 450 enterprises, including many of the world’s largest banks, insurers, and technology companies, rely on Cyara to assure more than 350 million customer journeys a year.