Alex Boland Email
Director of ANZ Operations | Consulting • Training • Certification • Benchmarking • Research @ COPC Inc.
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Alex Boland Location
- North Sydney, NSW, AU
Alex Boland Work
- Director of ANZ Operations | Consulting • Training • Certification • Benchmarking • Research @ (April 2019 - Present)
- Senior Consultant @ (January 2016 - Present)
- Consultant @ (August 2011 - December 2015)
- Team Manager - TSS Fusion @ (March 2008 - September 2011)
- Team Leader - Microsoft Frontline Technical Support @ (June 2007 - March 2008)
- Technical Support Representative @ (February 2006 - June 2007)
Alex Boland Education
- University of New England (AU)
Bachelor of Business (Economics) (Economics)
Alex Boland Skills
- COPC RC
- Six Sigma Green Belt
- Six Sigma Yellow Belt
- Six Sigma
- COPC VMO
- COPC HPMT
- COPC CET
- COPC
- BPO
- Call Center
- Management Consulting
- Outsourcing
- Customer Satisfaction
- Customer Service
- Operations Management
- Employee Engagement
- Analytics
- Vendor Management
- Workforce Management
- Call Centers
- Management
- Business Process Improvement
- Customer Experience
- Contact Centers
- Service Delivery
- CRM
- Leadership
- Team Management
- Change Management
- Team Leadership
- Stakeholder Management
- Strategy
- Process Improvement
- Business Process Outsourcing (BPO)
- Business Process Outsourcing
- Customer Relationship Management
- Project Management
- Lean Six Sigma
Alex Boland Summary
- Alex Boland, based in North Sydney, NSW, AU, is currently a Director of ANZ Operations | Consulting • Training • Certification • Benchmarking • Research at COPC Inc.. Alex Boland brings experience from previous roles at COPC Inc. and Datacom. Alex Boland holds a Bachelor of Business (Economics) in Economics @ University of New England (AU). With a robust skill set that includes COPC RC, Six Sigma Green Belt, Six Sigma Yellow Belt, Six Sigma, COPC VMO and more. Alex Boland has 1 emails on RocketReach.
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