Alex Boland Email
Director of ANZ Operations | Consulting • Training • Certification • Benchmarking • Research @ COPC Inc.
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Alex Boland Location
- North Sydney, NSW, AU
Alex Boland Work
- Director of ANZ Operations | Consulting • Training • Certification • Benchmarking • Research @ (April 2019 - Present)
- Senior Consultant @ (January 2016 - Present)
- Consultant @ (August 2011 - December 2015)
- Team Manager - TSS Fusion @ (March 2008 - September 2011)
- Team Leader - Microsoft Frontline Technical Support @ (June 2007 - March 2008)
- Technical Support Representative @ (February 2006 - June 2007)
Alex Boland Education
- University of New England (AU)
Bachelor of Business (Economics) (Economics)
Alex Boland Skills
- Account Management
- Analytics
- BPO
- Business Development
- Business Process Improvement
- Business Process Outsourcing (BPO)
- Business Strategy
- COPC
- COPC CET
- COPC HPMT
- COPC RC
- COPC VMO
- CRM
- Call Center
- Call Centers
- Change Management
- Contact Centers
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service
- Employee Engagement
- Leadership
- Lean Six Sigma
- Management
- Management Consulting
- Operations Management
- Outsourcing
- Process Improvement
- Project Management
- Service Delivery
- Six Sigma
- Six Sigma Green Belt
- Six Sigma Yellow Belt
- Stakeholder Management
- Strategic Planning
- Strategy
- Team Leadership
- Team Management
- Vendor Management
- Workforce Management
- Business Process Outsourcing
- Customer Relationship Management
Alex Boland Summary
- Alex Boland, based in North Sydney, NSW, AU, is currently a Director of ANZ Operations | Consulting • Training • Certification • Benchmarking • Research at COPC Inc.. Alex Boland brings experience from previous roles at COPC Inc. and Datacom. Alex Boland holds a Bachelor of Business (Economics) in Economics @ University of New England (AU). With a robust skill set that includes Account Management, Analytics, BPO, Business Development, Business Process Improvement and more. Alex Boland has 1 emails on RocketReach.
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