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Will Coles Location
Gold Coast, QLD, AU
Will Coles Work
Group General Manager @ (October 2020 - Present)
Group General Manager Operations @ (June 2013 - October 2020)
Call Centre Manager @ (September 2011 - June 2013)
Manager @ (May 2001 - September 2011)
Will Coles Education
ICON Training Academy
Diploma of Management
2009-2010
Keebra Park High School
• Diploma of Management (2010)
Will Coles Skills
Business Process Outsourcing (BPO)
Call Centers
Customer Experience
Customer Satisfaction
Customer Service
Negotiation
Operational Excellence
Performance Management
Service-Level Agreements (SLA)
Team Management
Marketing
Operations Management
Change Management
Leadership
Training
Strategic Planning
Management
Will Coles Summary
Will Coles, based in Gold Coast, QLD, AU, is currently a Group General Manager at PROBE Group. Will Coles brings experience from previous roles at Stellar. Will Coles holds a 2009 - 2010 Diploma of Management @ ICON Training Academy. With a robust skill set that includes Business Process Outsourcing (BPO), Call Centers, Customer Experience, Customer Satisfaction, Customer Service and more. Will Coles has 3 emails on RocketReach.
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