Chris Brown Email & Phone Number
Operations Director @ PROBE GROUP LTD
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Chris Brown Location
- Melbourne, VIC, AU
Chris Brown Work
- 2024 -now Operations Director @
- 2020 -2024 Senior Contact Centre Manager @
- 2018 -2020 Client Relationship Manager @
- 2017 -2018 Account Manager @
- 2016 -2017 Account and Operations Manager @
- 2015 -2016 Contact Centre Manager @
- 2011 -2015 Contact Centre Manager @
- 2010 -2011 Contact Center Manager @
- 2009 -2010 Contact Center Manager @
- 2009 -2009 Team Manager @
- 2007 -2009 Team Leader @
- 2006 -2007 Sales Consultant @
Chris Brown Education
- Swinburne
Diploma (Management)
2011-2012 - RMIT University
(Financial Services Tier 1 Compliance Program)
2008 - Salmat CCS
Cert III & IV in Customer Contact (Leadership)
- TAFE NSW
(Cert IV in Information Technology, IT Systems, Accounting)
Chris Brown Skills
- Inbound
- Contact Centre
- Outbound
- Call Center
- Performance Management
- Coaching
- People Management
- Team Management
- Employee Engagement
- Business Process Improvement
- Sales Management
- Problem Solving
- Culture Change
- Sales Forecasting
- Performance Analysis
- Quality Assurance
- Payroll
- Analysing Client Data
- Supervising Management Teams
- Achieving Sales Performance Goals
- Increasing Bottom Line Profits
- Recruitment and Hiring Personnel
- Revenue/Financial Reporting
- Revenue Growth/Expense Management
- Contact Centers
- Recruiting
- Management
- Call Centers
- Customer Experience
- Employee Training
- Outsourcing
- Inbound Marketing
- Team Leadership
- Change Management
- Account Management
- Leadership
- Stakeholder Management
- Training
- Customer Service
- Vendor Management
- Customer Retention
- Business Analysis
- Sales
- Project Management
- Customer Satisfaction
- Strategy
- Microsoft Excel
Chris Brown Summary
- Chris Brown, based in Melbourne, VIC, AU, is currently a Operations Director at Probe CX. Chris Brown brings experience from previous roles at Probe CX, Acquire BPO and Service Stream. Chris Brown holds a 2011 - 2012 Diploma in Management @ Swinburne. With a robust skill set that includes Inbound, Contact Centre, Outbound, Call Center, Performance Management and more. Chris Brown has 2 emails and 1 mobile phone numbers on RocketReach.
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