2005 -2006 Optimisation Manager @ SalesForce Australia
Rachel Bartley Education
Deakin University
Bachelor's degree (BCrim/BPsych Sc)
2017
Macquarie Business School
Leading Through Change
Melbourne Business School
Leading for Organisational Impact (Organizational Leadership)
Rachel Bartley Skills
Call Center
Contact Centers
Customer Experience
BPO
CRM
Lead Generation
Vendor Management
Outsourcing
Business Process Improvement
Account Management
Team Management
Operations Management
Service Delivery
Stakeholder Management
Business Transformation
Telecommunications
Workforce Management
Process Improvement
Customer Satisfaction
Team Leadership
Call Centers
Employee Engagement
Performance Management
Customer Retention
Inbound Marketing
Call Center Development
Offshoring
Management
Change Management
Technology
Sales
Public Speaking
Strategy
Design
Business Process
Services
Customer Relationship Management Crm
Operations
Rachel Bartley Summary
Rachel Bartley, based in Australia, is currently a Executive General Manager at PROBE Group. Rachel Bartley brings experience from previous roles at Datacom, WNS Global Services, Choosewell Pty Ltd and Aegis Services Australia. Rachel Bartley holds a Bachelor's degree in BCrim/BPsych Sc @ Deakin University. With a robust skill set that includes Call Center, Contact Centers, Customer Experience, BPO, CRM and more. Rachel Bartley has 2 emails on RocketReach.
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