Vocalabs Information

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Vocal Laboratories Inc. (Vocalabs) specializes in building effective customer feedback programs designed to measurably improve the customer experience. We use a combination of immediate live interviews, automated customer surveys, and panel research to collect customer feedback tailored to each client's business goals. Our reporting tools serve the entire client organization, from executives to front-line customer service, and our unique expertise ensures ongoing improvement. Our customers include Fortune 1000 companies, telecommunications carriers, industry consultants and equipment vendors. Why Vocalabs? - Interview Your Customers Within Five Minutes - Survey Your Customers by Phone or Email - Send Real-Time Alerts to Improve Customer Experience - Provide Easy-to-Use Reporting Tools - Track Service Recovery and Closed-Loop Processes - Serve Our Clients With High-Touch Service From Start to Finish

Website	http://www.vocalabs.com
Revenue	$5.2 million
Employees	3 (0 on RocketReach)
Founded	2001
Address	12800 Whitewater Dr, Minnetonka, Minnesota, US
Phone	+1 952-941-6580
Technologies	HTML , Google Analytics , Google Tag Manager +5 more (view full list)
Industry	Information Technology and Services, Software General, Software
Web Rank	13 Million
Keywords	Customer Insights, Customer Feedback, Voice Of Customer, Customer Experience, Customer Satisfaction, Customer Surveys, Customer Journey, Ux Research, Live Interviews, Qualitative Research, Customer Interviews, Quantitative Research, Automated Surveys, Customer Feedback Management, Panel Research, Survey Platform, Market Research, Feedback Analysis, Experience Improvement
Competitors	NICE, Verint, Qualtrics, Talkdesk, Medallia, inContact, CallMiner, Speechmatics, VoiceBase, Inc., A LivePerson (LPSN) Company, Dialogue +38 more (view full list)
SIC	SIC Code 737 Companies, SIC Code 73 Companies
NAICS	NAICS Code 518 Companies, NAICS Code 51 Companies, NAICS Code 5182 Companies