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NICE inContact is the cloud contact center software leader, empowering organizations to provide exceptional customer experiences with the world’s No. 1 cloud customer experience platform, NICE inContact CXone™. CXone combines best-in-class Omnichannel Routing, Workforce Optimization, Analytics, Automation and Artificial Intelligence on an Open Cloud Foundation to help companies act smarter and respond faster to consumer expectations. There are numerous reasons to join our team. We have an environment which promotes collaboration and encourages team members to speak to their new and creative ideas, NICE inContact’s corporate culture inspires passion. NICE inContact looks for people who have service, integrity and a go getter attitude as part of their DNA. We believe our biggest resource is our people, and on a monthly basis we honor our team members with awards and events to show our appreciation for all their hard work and dedication. In addition, top performers at NICE inContact are rewarded annually with trips to tropical locations. If you’re a smart, fun person we invite you to check out a new career with NICE inContact. Office locations include: Salt Lake City, UT Columbus, OH Manila, Philippines Cochabamba, Bolivia

Website http://niceincontact.com
Ticker NASDAQ:SAAS
Revenue $2.5 billion
Funding $105.8 million
Employees 756 (148 on RocketReach)
Founded 1997
Address 75 W Towne Ridge Parkway Tower 1, Sandy City, Utah 84070, US
Phone (801) 320-3200
Technologies
Industry Software, Customer Service, Software Development & Design, Artificial Intelligence, Cloud Contact Center Solutions, Data and Analytics, Customer Interaction Cloud, Science and Engineering, Workforce Optimization, Call Center, Administrative Services, Consumer Electronics, Hardware, Information Technology, Machine Learning, Telecommunications
Keywords Contact Center Automation, Customer Journey Mapping, Customer Experience Platform, Omnichannel Customer Service, Self Service Solutions, Contact Center Solutions, Call Center Software, Customer Service Software, Contact Center Technology, Ccpaas, Customer Engagement Platform, Cloud Based Call Center, Customer Support Software, Omnichannel Contact Center, Interactive Voice Response, Workforce Optimization, Customer Interaction Management, Cloud Communications Platform
Competitors Genesys, Cisco, RingCentral, NICE, Avaya, Talkdesk, Five9, Aspect Software, CloudTalk, Zendesk Sell +43 more (view full list)
SIC SIC Code 73 Companies, SIC Code 737 Companies
NAICS NAICS Code 561422 Companies, NAICS Code 5614 Companies, NAICS Code 561 Companies, NAICS Code 56142 Companies, NAICS Code 56 Companies

inContact Questions

The inContact annual revenue was $2.5 billion in 2026.

Łukasz Ka is the CEO of inContact.

148 people are employed at inContact.

inContact is based in Sandy City, Utah.

The NAICS codes for inContact are [561422, 5614, 561, 56142, 56].

The SIC codes for inContact are [73, 737].

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