Scott McDonald Email & Phone Number
Vice President Customer Interaction Solutions and Incloud Ecosystem and Management @ inContact
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Scott McDonald Location
- Toronto, ON, CA
Scott McDonald Work
- Vice President Customer Interaction Solutions and Incloud Ecosystem and Management @ (May 2013 - Present)
- Vice President Technical Alliances and Management Consultant @ (January 2013 - May 2013)
- Vice President, Contact Center Global Portfolio Management @ (October 2011 - December 2012)
- Vice President and General Manager Contact Center @ (January 2010 - September 2011)
- Vice President, Contact Center Global Product Management @
- Director Sales @ (November 1998 - September 2001)
- Multiple Positions @ (January 1994 - January 1998)
- Canadian Sales Manager @ (September 1989 - February 1994)
Scott McDonald Skills
- Business Alliances
- Business Strategy
- CTI
- Call Center
- Call Centers
- Channel
- Cloud Computing
- Contact Centers
- Cross-functional Team Leadership
- Enterprise Software
- Genesys
- Go-to-market Strategy
- Hosted Services
- IP PBX
- IVR
- Leadership
- Managed Services
- Partner Management
- Product Management
- Professional Services
- SIP
- SIP Trunking
- SaaS
- Session Initiation Protocol (SIP)
- Software as a Service (SaaS)
- Solution Selling
- Strategic Planning
- Telecommunications
- Telephony
- Unified Communications
- Unified Messaging
- VoIP
- Voice over IP (VoIP)
Scott McDonald Summary
- Scott McDonald, based in Toronto, ON, CA, is currently a Vice President Customer Interaction Solutions and Incloud Ecosystem and Management at Incontact. Scott McDonald brings experience from previous roles at Incontact and Unify. With a robust skill set that includes Business Alliances, Business Strategy, CTI, Call Center, Call Centers and more. Scott McDonald has 1 emails and 1 mobile phone numbers on RocketReach.
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