Veridian Solutions Technology Stack

Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey.

Cisco Contact Center provides a secure, available, and sophisticated contact center software solution for large number of agents and interactive voice solution.

Cisco Unified Communications Manager (Unified CM) provides reliable, secure, scalable and manageable call control and session management.

Genesys is an multi-channel contact center and customer experience application that caters to small to mid sized business with up to 250 seats, as well as much larger teams. Some of the app's enterprise customers include P&G, BT and Ticketmaster.

Skype is a multi-channel communications software that provides video chat, voice calls, instant messaging & more to business of all sizes, across the world.

Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do.

ASP.net is an open source framework for building web applications and services with .NET and C#.

C# is a general-purpose, multi-paradigm programming language encompassing strong typing, lexically scoped, imperative, declarative, functional, generic, object-oriented (class-based), and component-oriented programming disciplines.

Hypertext Markup Language (HTML) is the standard markup language for documents designed to be displayed in a web browser. It can be assisted by technologies such as Cascading Style Sheets (CSS) and scripting languages such as JavaScript.

JavaScript is the programming language of HTML and the Web.

Visual Studio is an integrated development environment used to develop computer programs.

Python is an interpreted high-level programming language for general-purpose programming. Python features a dynamic type system and automatic memory management. It supports multiple programming paradigms, including object-oriented, imperative, functional and procedural, and has a large and comprehensive standard library.

SQLite is a relational database management system contained in a C programming library.

JIRA is a bug tracking, issue tracking and project management software from Atlassian.

eFileCabinet provides software products to manage and store documents and records, either on-site or in the cloud.

JIRA is the tracker for teams planning & building great products. Millions choose JIRA to capture & organize issues, assign work, & follow team activity.

Breezy HR is an end-to-end hiring platform for modern teams. They make it easy for companies to attract, interview, and hire the very best talent. Breezy integrated HelloSign's API into their platform, bringing seamless online offer management to hiring teams everywhere.

Genesys Workforce Management (WFM) provides a sophisticated package of contact-center management tools, enabling contact center managers to better manage their workforce. It is designed for the true multi-media, multi-site environment, providing optimal schedules for multi-skilled agents who may handle customer interactions of different media types.

HireVue is a digital recruiting platform for hiring via predictive analytics and video.

Service Fusion is a Field Service Management software.

ShareFile is a secure content collaboration, file sharing and sync solution that supports all the document-centric tasks and workflow needs of small and large businesses. The company also offers cloud-based/on-prem storage, virtual data rooms and client portals. ShareFile is owned by Citrix Systems

Zoom is a scalable cloud based video conferencing & web conferencing platform enabling online meetings, webinars, file sharing, group messaging and more.

Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare have all traffic routed through its intelligent global network, which gets smarter with each new site added.

Dell sells personal computers, servers, data storage devices, network switches, software, computer peripherals, HDTVs, cameras, printers, MP3 players and also electronics built by other manufacturers. The company is well known for its innovations in sup...

Microsoft Exchange Online is a hosted email for business.

Outlook is a product that provides its users with an email service, calendar, and the ability to save and synchronize contacts.

VMware, Inc. is a compute, cloud, mobility, networking, and security infrastructure software to businesses in the united states and internationally.

VMware ESXi is a bare metal hypervisor designed for system administrators, software analysts and consultants, and engineers.

VMware Server is a free virtualization product for Windows and Linux servers with enterprise-class support. It enables companies to partition a physical server into multiple virtual machines and to start experiencing the benefits of virtualization.

VMware vSphere is a concentrates on the architecture, hardware, and software in the standard and enterprise plus editions of vSphere 6, which offers better scale, resilience, and fault tolerance than ever before.

Egnyte is an enterprise file sharing & collaboration tool that allows users to securely access, share, & collaborate with colleagues & partners from any device.

Microsoft SQL Server is a relational database management system used for storing and retrieving data as requested by other software applications.

ServiceNow is a platform-as-a-service provider of IT service applications.

Genesys Cloud platform maintains strong encryption, logical isolation, stringent multi-tenant security standards and key industry certifications.

Genesys Contact Center provides the best contact centre software to drive remarkable customer experiences for organisations of any size.

Genesys Outbound provides an innovative and tightly integrated outbound dialing solution that maximizes agent utilization and reduces call abandonments, enabling you to efficiently connect live contacts with contact center agents to improve campaign results.

Verint Workforce Optimization helps contact centers and customer care teams to monitor, evaluate & improve their performance, skills & customer service.

Google Analytics allows users to measure sales & conversions, plus gain fresh insights into how visitors use sites, & how they arrived on site.

Google Tag Manager helps marketers control the end-to-end process of adding website tags.

Twitter is a microblogging and social networking service on which users post and interact with messages known as "tweets".

Interaction Collector efficiently manages delinquent receivables, improve compliance, automate workflow, and manage your outsourced partners.

SkypeTime is a Work time and Security monitoring system based on Office 365, Skype for Business, Active Directory

Squarespace is a SaaS-based Content Management System (CMS) offering a website builder, blogging platform and hosting service.