2017 -
2018 Manager Contracts and Service Implementations @
2015 -
2017 Head Of Professional Services @
2013 -
2015 Solution Architect - Contact Centre @
2009 -
2012 Head Of Professional Services @
2003 -
2009 National Channel Manager @
1999 -
2003 Solutions Architect – Contact Centre @
1998 -
1999 Account Manager @
1996 -
1997 Operations Team Leader @ Pracom limited
Tim Huggins Education
St Annes and Gippsland Grammar 1985
-
1989
Tim Huggins Skills
Customer Relations
Channel
Cisco Technologies
Call Center
People Management
Data Center
Cisco Call Manager
VoIP
Consultancy
Lync
Avaya
Channel Partners
Microsoft Lync
Channel Optimization
Microsoft Technologies
Sales Operations
Telecommunications
Business Analysis
Channel Programs
CTI
Channel Management
Cisco
IP
Vendor Management
Team Management
Sales Engineering
Call Logging
SIP
IVR
ACD
Managing Distribution Channels
Contact Centers
Professional Services
Managed Services
Customer Service
Telephony
Enterprise Software
Call Recording
Contact Centre
SaaS
Management
NEC
New Channels
Indirect Sales Channels
Pre Sales
Call Centers
Cloud Computing
Unified Communications
Integration
Tim Huggins Summary
Tim Huggins, based in Melbourne, VIC, AU, is currently a Senior Portfolio Presales Consultant at NICE Ltd. Tim Huggins brings experience from previous roles at On the Line Australia, Noble Systems, Optus and Zeacom (An Enghouse Interactive company). Tim Huggins holds a 1985 - 1989 St Annes and Gippsland Grammar. With a robust skill set that includes Customer Relations, Channel, Cisco Technologies, Call Center, People Management and more. Tim Huggins has 1 emails and 2 mobile phone numbers on RocketReach.
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