Manager Contracts and Service Implementations @ (November 2017 - March 2018)
Head Of Professional Services @ (February 2015 - November 2017)
Solution Architect - Contact Centre @ (January 2013 - January 2015)
Head Of Professional Services @ (June 2009 - July 2012)
National Channel Manager @ (February 2003 - June 2009)
Solutions Architect – Contact Centre @ (May 1999 - February 2003)
Account Manager @ (April 1998 - May 1999)
Operations Team Leader @ Pracom limited (February 1996 - May 1997)
Tim Huggins Education
St Annes and Gippsland Grammar 1985-1989
Tim Huggins Skills
ACD
Avaya
Business Analysis
CTI
Call Center
Call Centers
Call Logging
Call Recording
Channel
Channel Management
Channel Optimization
Channel Partners
Channel Programs
Cisco
Cisco Call Manager
Cisco Technologies
Cloud Computing
Consultancy
Contact Centers
Contact Centre
Customer Relations
Customer Service
Data Center
Enterprise Software
IP
IVR
Indirect Sales Channels
Integration
Lync
Managed Services
Management
Managing Distribution Channels
Microsoft Lync
Microsoft Technologies
NEC
New Channels
People Management
Pre-sales
Professional Services
SIP
SaaS
Sales Engineering
Sales Operations
Team Management
Telecommunications
Telephony
UC
Unified Communications
Vendor Management
VoIP
Pre Sales
Tim Huggins Summary
Tim Huggins, based in Melbourne, VIC, AU, is currently a Senior Portfolio Presales Consultant at NICE Ltd. Tim Huggins brings experience from previous roles at On the Line Australia, Noble Systems, Optus and Zeacom (An Enghouse Interactive company). Tim Huggins holds a 1985 - 1989 St Annes and Gippsland Grammar. With a robust skill set that includes ACD, Avaya, Business Analysis, CTI, Call Center and more. Tim Huggins has 1 emails and 2 mobile phone numbers on RocketReach.
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