2014 -
2015 Vice President, Product Management and Principal Product Owner @
2013 -
2014 Sr. Director, Product Management @
2012 -
2013 Sr. Director, inCloud Ecosystem @
2011 -
2012 Director of inCloud Solutions @
2008 -
2011 Director, Professional Services @
2006 -
2008 Manager of Professional Services @
2004 -
2006 Professional Services Engineer @
2002 -
2004 Call Center Analyst @
1999 -
2001 Software Developer @ STSN (IBAHN)
Tim Harris Skills
SaaS
CRM
Professional Services
Integration
Product Management
Salesforce.com
Cloud Computing
Enterprise Software
Cross-functional Team...
Call Centers
Business Intelligence
Call Center
Telecommunications
Strategy
Team Building
Agile Methodologies
Contact Centers
Leadership
Management
Software Development
IVR
Workforce Management
ACD
Microsoft SQL Server
Project Management
Business Analysis
Team Leadership
Process Improvement
Web Services
Technical Leadership
Vendor Management
Business Process...
Software Project...
C#
CTI
Strategic Planning
SQL
Change Management
.NET
Technical Support
Customer Service
Process Engineering
Customer Relations
System Design
Roadmap
Organizational...
Strategic Business...
Requirements Analysis
Analytics
Scaled Agile Framework
Business Process Improvement
Microsoft Excel
Product Leadership
Business Development
Cross Functional Team Leadership
Business Process Re Engineering
Net
Strategic Business Initiatives
Development
Software
Organizational Leadership
Java
Software Project Management
Tim Harris Summary
Tim Harris, based in Salt Lake City, UT, US, is currently a GM, Interaction Orchestration at NICE. Tim Harris brings experience from previous roles at NICE. With a robust skill set that includes SaaS, CRM, Professional Services, Integration, Product Management and more. Tim Harris has 2 emails and 1 mobile phone numbers on RocketReach.
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