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Shawn White Location
Redwood City, CA, US
Shawn White Work
Head of Customer Experience, Observability @ (April 2026 - Present)
Chief Customer Officer @ (November 2025 - April 2026)
Sr. Vice President, Global Customer Experience and Renewals @ (August 2023 - September 2025)
Vice President, Global Customer Experience @ (September 2018 - August 2023)
Vice President, Digital Experience, Customer Success, and Cloud Operations @ (February 2015 - August 2018)
Executive Vice President, Service Delivery @ (November 2013 - February 2015)
Vice President, Operations @ (February 2011 - October 2013)
Sr. Director, External Operations @ (July 2009 - January 2011)
Director, External Operations @ (January 2004 - July 2009)
Manager, Logistics and Product Implementation @ (January 2000 - December 2004)
Technical Product Implementation Manager @ (January 1999 - December 2000)
Team Lead, Technical Support @ (January 1998 - December 1999)
Technical Support Engineer and Sales Engineer @ (January 1997 - December 1998)
Systems Administrator and Network Operations Specialist @ (January 1995 - December 1997)
Program Instructor @ (June 1996 - June 2001)
Regional Sales Consultant @ California Image & Imagination (January 1994 - December 1995)
Shawn White Education
Notre Dame de Namur University
Bachelor of Science (Business Administration, Entrepreneurship/Entrepreneurial Studies)
Bethany University
Church Leadership (Theology/Religious Studies)
Shawn White Skills
Team Building
Project Planning
Public Speaking
Management
Training
Project Management
Strategic Planning
Social Media
Leadership
SaaS
Public Relations
Customer Experience
Business Development
Program Management
Non-profits
Cloud Computing
Marketing Strategy
New Business Development
Change Management
Customer Service
Networking
Nonprofits
Policy
Marketing
Analysis
Start-ups
Account Management
Strategy
Sales
Cross-functional Team Leadership
Enterprise Software
Event Planning
Product Management
Salesforce.com
Entrepreneurship
Troubleshooting
Team Leadership
Strategic Partnerships
Recruiting
E-commerce
Security
Organizational Development
Mobile Devices
Data Center
Leadership Development
E Commerce
Profit
Parks
Start Ups
Software as a Service Saas
SAN
Operations
Cloud
Cross Functional Team Leadership
Redwood
Non Profits
Keynote
Software as a Service
Shawn White Summary
Shawn White, based in Redwood City, CA, US, is currently a Head of Customer Experience, Observability at Snowflake. Shawn White brings experience from previous roles at Observe, Inc. and Dynatrace. Shawn White holds a Bachelor of Science in Business Administration, Entrepreneurship/Entrepreneurial Studies @ Notre Dame de Namur University. With a robust skill set that includes Team Building, Project Planning, Public Speaking, Management, Training and more. Shawn White has 6 emails and 2 mobile phone numbers on RocketReach.
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