Shawn White Email & Phone Number
Head of Customer Experience, Observability @ Snowflake
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Shawn White Location
- Redwood City, CA, US
Shawn White Work
- Head of Customer Experience, Observability @ (April 2026 - Present)
- Chief Customer Officer @ (November 2025 - April 2026)
- Sr. Vice President, Global Customer Experience and Renewals @ (August 2023 - September 2025)
- Vice President, Global Customer Experience @ (September 2018 - August 2023)
- Vice President, Digital Experience, Customer Success, and Cloud Operations @ (February 2015 - August 2018)
- Executive Vice President, Service Delivery @ (November 2013 - February 2015)
- Vice President, Operations @ (February 2011 - October 2013)
- Sr. Director, External Operations @ (July 2009 - January 2011)
- Director, External Operations @ (January 2004 - July 2009)
- Manager, Logistics and Product Implementation @ (January 2000 - January 2004)
- Technical Product Implementation Manager @ (January 1999 - January 2000)
- Team Lead, Technical Support @ (January 1998 - January 1999)
- Technical Support Engineer and Sales Engineer @ (January 1997 - January 1998)
- Systems Administrator and Network Operations Specialist @ (January 1995 - January 1997)
- Program Instructor @ (June 1996 - June 2001)
- Regional Sales Consultant @ California Image & Imagination (January 1994 - January 1995)
Shawn White Education
- Notre Dame de Namur University
Bachelor of Science (Business Administration, Entrepreneurship/Entrepreneurial Studies)
- Bethany University
Church Leadership (Theology/Religious Studies)
Shawn White Skills
- AI Strategy
- Account Management
- Analysis
- Business Development
- Change Management
- Cloud Computing
- Cross-functional Team Leadership
- Customer Experience
- Customer Service
- Customer Success Leadership
- Customer Success Strategy & Leadership
- Data Center
- E-commerce
- Enterprise Software
- Entrepreneurship
- Event Planning
- Global Team & Leadership Development
- Go-to-Market & Sales Alignment
- Leadership
- Leadership Development
- Management
- Marketing
- Marketing Strategy
- Mobile Devices
- Networking
- New Business Development
- Non-profits
- Nonprofits
- Organizational Development
- Policy
- Product Management
- Program Management
- Project Management
- Project Planning
- Public Relations
- Public Speaking
- Recruiting
- SaaS
- SaaS Growth & Retention (ARR / NRR)
- Sales
- Salesforce.com
- Security
- Services & Implementation Strategy
- Social Media
- Software as a Service (SaaS)
- Start-ups
- Strategic Partnerships
- Strategic Planning
- Strategy
- Team Building
- Team Leadership
- Training
- Troubleshooting
- E Commerce
- Profit
- Parks
- Start Ups
- Software as a Service Saas
- SAN
- Operations
- Cloud
- Cross Functional Team Leadership
- Redwood
- Non Profits
- Keynote
- Software as a Service
Shawn White Summary
- Shawn White, based in Redwood City, CA, US, is currently a Head of Customer Experience, Observability at Snowflake. Shawn White brings experience from previous roles at Observe, Inc. and Dynatrace. Shawn White holds a Bachelor of Science in Business Administration, Entrepreneurship/Entrepreneurial Studies @ Notre Dame de Namur University. With a robust skill set that includes AI Strategy, Account Management, Analysis, Business Development, Change Management and more. Shawn White has 4 emails and 2 mobile phone numbers on RocketReach.
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