Technical Support Representative (Dish Network) @ (December 2014 - November 2015)
Subject Matter Expert - Chat (AT and T Mobility Postpaid) @ (May 2013 - December 2014)
Chat Support (AT and T Mobility - Postpaid) @ (November 2012 - May 2013)
Customer Support Representative (AT and T Mobility Postpaid) @ (April 2012 - November 2012)
Ron Michael Geronimo Education
Asian Summit College
Associate's degree (Information Technology)
2010-2012
Ron Michael Geronimo Skills
Project Implementation
Project Management
Software Implementation
Product Expertise
Escalation Resolution
Escalations Management
Software Support
Email Systems
Email Marketing
Email Management
Team Lead
Subject Matter Experts
Product Expert
Online Support
Leadership
Technical Support
Customer Satisfaction
Marketing
Troubleshooting
Microsoft Word
Microsoft PowerPoint
Team Building
Customer Support
Team Leadership
Training
Management
Customer Service
English
Android Support
Chat
Email
Windows
Chrome
Computer Hardware Troubleshooting
Online Gaming
Console Games
Salesforce.com
Kronos
Video Games
Customer Experience
Customer Service Representatives
Email Clients
Web Chat
Word Processing
IT Hardware Support
Information Technology
Computer Hardware Installation
Software
GoToAssist
Business-to-Business (B2B)
Software as a Service (SaaS)
Ron Michael Geronimo Summary
Ron Michael Geronimo, based in Pasig, NCR, PH, is currently a Professional Services Engineer at NICE CXone. Ron Michael Geronimo brings experience from previous roles at RealPage, Inc. and SYKES. Ron Michael Geronimo holds a 2010 - 2012 Associate's degree in Information Technology @ Asian Summit College. With a robust skill set that includes Project Implementation, Project Management, Software Implementation, Product Expertise, Escalation Resolution and more. Ron Michael Geronimo has 2 emails on RocketReach.
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