Rachel Lam Email
Ombudsman Managing Director (executive) @ Financial Ombudsman Service
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Rachel Lam Location
- London, GB
Rachel Lam Work
- 2025 -now Ombudsman Managing Director (executive) @
- 2023 -2025 Ombudsman Director @
- 2016 -2023 Ombudsman Leader @
- 2014 -2016 Head of Transformation @
- 2012 -2014 Head of Mortgages @
- 2010 -2012 Social Fund senior operational manager @
- 2010 -2010 Child Poverty Unit, implementation team @
- 2008 -2010 Exams Delivery Unit @
- 2007 -2008 Prison Capacity Directorate @
- 2006 -2007 Office of Criminal Justice Reform @
- 2003 -2006 Curatorial Officer @
- 2003 -2003 Parliamentary Researcher @
Rachel Lam Education
- University of Reading
Doctor of Philosophy (PhD) (American History (United States))
1999-2003 - University of Reading
Master of Arts (MA) (American History (United States))
1998-1999 - University of Reading
Bachelor of Arts (B.A.) (History and Art History)
1995-1998
Rachel Lam Skills
- Government
- Policy
- Public Sector
- Public Policy
- Policy Analysis
- Change Management
- Governance
- Program Management
- Research
- Project Management
- Analysis
- Stakeholder Engagement
- Strategy
- Organizational Leadership
- Operations Management
- Leadership
- Management
- Stakeholder Management
- Customer Service
Rachel Lam Summary
- Rachel Lam, based in London, GB, is currently a Ombudsman Managing Director (executive) at Financial Ombudsman Service. Rachel Lam brings experience from previous roles at Financial Ombudsman Service. Rachel Lam holds a 1999 - 2003 Doctor of Philosophy (PhD) in American History (United States) @ University of Reading. With a robust skill set that includes Government, Policy, Public Sector, Public Policy, Policy Analysis and more. Rachel Lam has 2 emails on RocketReach.
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