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Warren Buckley Location
United Kingdom
Warren Buckley Work
2026 -now Independent Advisor - Board Customer Service Committee @
2024 -now Senior Independent Director and sub-committee chair @
2023 -now Non Executive Director and chair of people and remuneration committee @
2023 -now Semi Retired @ ServusUK Limited
2018 -2023 Chair @
2015 -2018 Deputy Chair (Joint) @
2012 -2015 Trustee @
2021 -2023 Retail Executive Director @
2015 -2021 MD and Global Head of Channel Optimisation and Contact Centres @
2013 -2019 Chair Board Of Directors @
2013 -2014 Managing Director, Customer Services @
2010 -2013 Vice Chair and Non Executive Director @
2009 -2013 Managing Director, Customer Services @
2008 -2009 Director Strategy, Complaints and e-Services @
2005 -2008 Group Director, Mobility and Convergence @
2002 -2005 Director, Customer Services @
2000 -2002 Field Support Director @
1998 -2000 Head of UK Customer Services @
1989 -1998 Senior Customer Services Manager @
Warren Buckley Education
University of Leicester
Bachelor's Degree (Political Science and Government)
1986-1989
Warren Buckley Skills
Telecommunications
Business Transformation
Managed Services
Mobile Devices
Customer Experience
Broadband
Service Delivery
Product Management
Business Analysis
Business Process Improvement
Call Centers
Change Management
Management
Mobile Communications
Outsourcing
Professional Services
Program Management
Project Delivery
Service Management
Stakeholder Management
Strategic Partnerships
Strategy
Wireless
CRM
Team Leadership
Contact Centers
Customer Relationship Management Crm
Wealth Management
Retail Banking
IT Service Management
Customer Relationship Management
Warren Buckley Summary
Warren Buckley, based in United Kingdom, is currently a Senior Independent Director and sub-committee chair at Financial Ombudsman Service. Warren Buckley brings experience from previous roles at HM Revenue & Customs, Ofgem, ServusUK Limited and Citizens Advice. Warren Buckley holds a 1986 - 1989 Bachelor's Degree in Political Science and Government @ University of Leicester. With a robust skill set that includes Telecommunications, Business Transformation, Managed Services, Mobile Devices, Customer Experience and more. Warren Buckley has 3 emails and 4 mobile phone numbers on RocketReach.
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