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We’ve been sorting out complaints between financial businesses and their customers since we were set up by Parliament in 2001. Our service is free for consumers, and every year well over 1 million people contact us with queries and complaints about all kinds of financial products and services, for example: o bank accounts, payments and cards o payment protection insurance (PPI) o home, car, travel and other types of insurance o loans and other credit, like car finance o debt collection and repayment problems o mortgages o financial advice, investments and pensions If a financial business and a consumer can’t resolve a complaint themselves, we’ll investigate and give an unbiased answer about what has happened. If we decide someone has been treated unfairly, we’ll use our legal powers to put things right. When we decide a financial business has behaved unfairly, we tell them what they should do to put things right. And when we don’t uphold a complaint, we help give people a better understanding of why a business has acted in the way they have. Our work is often challenging, but it makes a real difference to people’s lives. Working for us means you’ll get the satisfaction of helping others, and helping to make the financial sector fairer. Our staff tell us that they’re proud of the work they do, helping to put things right. What we do here makes a positive difference every day. Find out more about what we do, what it's like to work here and the roles we offer on our career pages, or by visiting our website.

View Top Employees from Financial Ombudsman Service
Revenue $297.8 million
Employees 2,909 (2,909 on RocketReach)
Founded 2001
Phone +44 20 7964 0500
JavaScript, HTML, Twitter +93 more (view full list)
Category Financial Services, Insurance, Finance General, Bank Accounts, Finance, Credit, Debit & Store Cards, Loans, PPI, Mortgages, Repayment Problems And Debt Collection, Money Transfers, Financial Advice, Savings And Investments, Pensions
Web Rank 189595
Web Visits 288340
Keywords financial ombudsman, fos, financial ombudsman service, what is ppi, ombudsman
Competitors Citizens Advice, Financial Conduct Authority, Health & Safety Executive, Keoghs, Ofcom
SIC 93, 931
NAICS 921, 9211, 92113, 92

Financial Ombudsman Service Questions

The Financial Ombudsman Service annual revenue was $297.8 million in 2023.

Nigel Fretwell is the Non Executive Director and Chair of the Remuneration Committee of Financial Ombudsman Service.

2,909 people are employed at Financial Ombudsman Service.

The NAICS codes for Financial Ombudsman Service are [921, 9211, 92113, 92].

The SIC codes for Financial Ombudsman Service are [93, 931].

Top Financial Ombudsman Service Employees

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