We’re here to support consumers and empower businesses. We resolve disputes between consumers and companies that are signed up to our scheme. Our service is impartial, simple to use and free for consumers. We were founded in 2002 to provide independent dispute resolution across a range of sectors, including energy and communications. We’re not a watchdog or a regulator – our job is to resolve complaints - so we can put consumers back into the position they were in before the issue occurred. We also work to help businesses understand their customers, so they can serve them better and resolve problems faster. We’ve handled over 1.3 million cases and have over 2,000 businesses signed up to use our service. Ombudsman Services exists to ensure fair treatment for all, with unique data, human perspective and meaningful insight. Enlightening businesses and supporting consumers to build trust and work in harmony.
View Top Employees from Ombudsman ServicesWebsite | http://www.ombudsman-services.org |
Employees | 574 (404 on RocketReach) |
Founded | 2002 |
Phone | +44 330 440 1614 |
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Industry | Non-profit Organizations, Law Firms & Legal Services, Energy, Ombudsman Services, Renewable Energy, Dispute Resolution, Sustainability, Complex complaint handling, Customer Service |
Web Rank | 225971 |
Web Visits | 175930 |
Keywords | Consumer Advocacy, Alternative Dispute Resolution, Ombudsman, Consumer Rights, Ethical Business |
Competitors | ADR Services, Inc., Energy and Water Ombudsman (Victoria) (EWOV), Judicate West, Telecommunications Industry Ombudsman, The McCammon Group |
SIC | SIC Code 91 Companies, SIC Code 912 Companies |
NAICS | NAICS Code 9211 Companies, NAICS Code 921 Companies, NAICS Code 92 Companies, NAICS Code 92112 Companies |
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Rhian Scott-Williams is the Head of Marketing and Communications of Ombudsman Services.
404 people are employed at Ombudsman Services.
The NAICS codes for Ombudsman Services are [9211, 921, 92, 92112].
The SIC codes for Ombudsman Services are [91, 912].