David Bruce Email
Chief Data Officer @ Financial Ombudsman Service
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David Bruce Location
- United Kingdom
David Bruce Work
- 2025 -now Chief Data Officer @
- 2024 -2025 Head of Data Systems @
- 2021 -2024 Business Development Consultant (Specialising in Data and AI) @ NEA Consultancy
- 2019 -2021 FTTP Innovation Principal (Fibre Strategy and Delivery) @
- 2016 -2018 Head of Reporting and Complex Analysis @
- 2014 -2016 Senior Transformation Planning Manager @
- 2011 -2014 Reporting and Analysis (Digital and Customer Service) @
- 2010 -2011 Business Improvement Specialist @
- 2003 -2010 Root Cause Analysis Manager @
David Bruce Skills
- Contact Centers
- Service Delivery
- Customer Experience
- Six Sigma
- Business Intelligence
- Business Process Improvement
- Project Management
- Business Transformation
- Telecommunications
- Stakeholder Management
- Analysis
- Change Management
- Project Delivery
- Outsourcing
- Call Centers
- Business Process
- Business Case
- Team Management
- PRINCE2
- Business Analysis
- Program Management
- Leadership
- Process Improvement
- Strategic Planning
- Microsoft Office
David Bruce Summary
- David Bruce, based in United Kingdom, is currently a Chief Data Officer at Financial Ombudsman Service. David Bruce brings experience from previous roles at Financial Ombudsman Service, NEA Consultancy, Openreach and BT. With a robust skill set that includes Contact Centers, Service Delivery, Customer Experience, Six Sigma, Business Intelligence and more. David Bruce has 1 emails on RocketReach.
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