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Qualfon Information

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Qualfon provides 360 degrees of customer experience support for your business with mission-driven processes that keep each person at the heart of every interaction. We lead the way with AI-enabled strategies and person-focused CXM solutions that enhance your brand and improve your customer’s lives. Whether your goal is to increase the lifetime value and loyalty of your customers or make your operations more effective, Qualfon can help you succeed with tailor-made solutions that balance efficiency, scale, and empathy in equal measure.

Website http://www.qualfon.com
Revenue $1.7 billion
Employees 9,983 (3,797 on RocketReach)
Founded 1995
Address 13700 Oakland St, Highland Park, Michigan 48203, US
Phone (877) 261-0804
Technologies
Industry Outsourcing and Offshoring Consulting, Call Centers & Business Centers, Business Development, Call Centers and Contact Centers, Business Services, Outsourcing, Technical Support, Professional Services, Business Process Outsourcing (BPO), Social Media Support, Back-Office Processing, Claims Management, Customer Service, Escalations, Retention, Sales, Up-Selling/Cross-Selling, Proactive Online Chat Services
Web Rank 2 Million
Keywords Contact Center Services, Customer Lifecycle Management, Marketing Solutions, Bpo Services, Customer Service, Customer Support, Customer Experience, Lead Generation, Call Center, Business Process Outsourcing, Customer Engagement, Outsourcing, Crm Solutions, Integrated Marketing, Multichannel Support, Fulfillment Services, Marketing Automation, Technical Support, Omnichannel Solutions, Data Analytics
Competitors Alorica, Sitel UK & Ireland, Atento, Concentrix, Webhelp, Arvato, TTEC, Intelenet Global Services, Convergys Intelligent Contact, SYKES LATAM +32 more (view full list)
SIC SIC Code 73 Companies, SIC Code 737 Companies
NAICS NAICS Code 56142 Companies, NAICS Code 51 Companies, NAICS Code 5614 Companies, NAICS Code 56 Companies, NAICS Code 561421 Companies, NAICS Code 518 Companies, NAICS Code 561 Companies

Qualfon Questions

The Qualfon annual revenue was $1.7 billion in 2026.

Doug Kearney is the CEO of Qualfon.

3,797 people are employed at Qualfon.

Qualfon is based in Highland Park, Michigan.

The NAICS codes for Qualfon are [56142, 51, 5614, 56, 561421, 518, 561].

The SIC codes for Qualfon are [73, 737].

Top Qualfon Employees

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