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Qualfon is a full-service marketing solution and contact center service provider offering full customer lifecycle management: lead generation, end-to-end integrated marketing, multichannel customer engagement, and fulfillment. With experienced BPO leadership and a strong track record of business growth dating back to our founding in 1995, Qualfon helps companies reduce costs and deliver superior customer experiences. At peak, we have approximately 14,000 employees serving international brands across many industries, and our intelligent outsourcing locations span the United States, the Philippines, Guyana, Mexico, and Costa Rica. Qualfon’s mission to “be the best and make each person’s life better” means we invest in our people and, in return, they take better care of you and your customers. Qualfon’s employee retention regularly exceeds the industry average, which creates a person-driven value chain: our employees stay longer, providing a higher quality service at a lower price.

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Revenue $3.38 billion
Employees 8,059 (3,047 on RocketReach)
Founded 1995
Address 13700 Oakland St, Highland Park, Michigan 48203, US
Phone (877) 261-0804
JavaScript, HTML, PHP +176 more (view full list)
Category Outsourcing and Offshoring Consulting, Call Centers & Business Centers, Business Development, Call Centers and Contact Centers, Business Services, Outsourcing, Technical Support, Professional Services, Business Process Outsourcing (BPO), Social Media Support, Back-Office Processing, Claims Management, Customer Service, Escalations, Retention, Sales, Up-Selling/Cross-Selling, Proactive Online Chat Services
Web Rank 2 Million
Keywords qualfon,, qualfon cda, qualfon religon, qualfon call center harlingen tx
Competitors Chime Solutions, KM2 Solutions, Mass Markets, TELUS International India, UNO Call Center
SIC 737, 73
NAICS 561, 56, 561421, 56142, 5614

Qualfon Questions

The Qualfon annual revenue was $3.38 billion in 2023.

Jim Guillaumin is the CFO of Qualfon.

3,047 people are employed at Qualfon.

Qualfon is based in Highland Park, Michigan.

The NAICS codes for Qualfon are [561, 56, 561421, 56142, 5614].

The SIC codes for Qualfon are [737, 73].

Top Qualfon Employees

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