Peter Gregg Email & Phone Number
Value Executive @ NICE
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Peter Gregg Location
- Austin, TX, US
Peter Gregg Work
- Value Executive @ (June 2025 - Present)
- Director of Partnerships @ (December 2025 - Present)
- Vice Chair, National Steering Committee @ (January 2025 - Present)
- Sr. Director of Customer Care - Innovation @ (May 2024 - July 2025)
- Director of Customer Care, Americas @ (May 2021 - May 2024)
- Director, Global Strategy, Innovation and Design @ (September 2019 - March 2021)
- Head of Global Customer Technology and Global Workforce Operations @ (October 2013 - September 2019)
- Executive Mentor @ (May 2013 - May 2018)
- Director, Customer Care Network | Customer Service, Support, Sales @ (January 2008 - January 2013)
- Sr. Director of Customer Care Operations | Service, Support and Sales @ (January 1999 - January 2008)
Peter Gregg Education
- The University of Texas at Austin
Peter Gregg Skills
- Global Customer Service
- Executive Leadership
- User Experience (UX)
- Key Performance Indicators
- Project Leadership
- Customer Experience Management
- CX
- Call Center Administration
- Customer Support
- Performance Metrics
- Leading transformational change
- Strategic Relationships
- Strategic Project Management
- Operations Management
- Team Building
- Business Development
- Performance Management
- Leadership Development
- Social Media
- Program Management
- Project Management
- Organizational Development
- Customer Service
- Employee Engagement
- Motivational Speaking
- Sales Management
- Financial Analysis
- Presentations
- Leadership
- Creative Strategy
- Innovation
- Strategic Planning
- Workforce Management
- Vendor Management
- Training
- Call Center
- Engineering
- Process Improvement
- Social Networking
- Network Administration
- Technical Support
- Customer Experience
- Cross-functional Team Leadership
- Strategy
- Change Management
- Management
- Recruiting
- Customer Satisfaction
- Call Centers
- Business Strategy
- Sales
- Coaching
- Marketing
- Start-ups
- Executive Management
- Team Leadership
- E-commerce
- CRM
- Customer Retention
- Telecommunications
- Klout
- Salesforce.com
- SaaS
- E Commerce
- Public Speaking
- Start Ups
- Cross Functional Team Leadership
- Microsoft Word
Peter Gregg Summary
- Peter Gregg, based in Austin, TX, US, is currently a Value Executive at NiCE. Peter Gregg brings experience from previous roles at Contact Center AI Association, First Advantage and iRobot. Peter Gregg holds a The University of Texas at Austin. With a robust skill set that includes Global Customer Service, Executive Leadership, User Experience (UX), Key Performance Indicators, Project Leadership and more. Peter Gregg has 4 emails and 2 mobile phone numbers on RocketReach.
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