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Percepta Information

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Percepta is a global customer relationship organization that manages all forms of contact with our clients’ customers, prospective customers, suppliers and distribution networks. We have positioned ourselves as a customer contact specialist, managing all aspects of the contact experience. As a global organization, we offer worldwide reach and have the capability to service customers in multiple languages and time zones. You can keep up to date with the latest Percepta news by visiting: www.percepta.com

Website http://www.percepta.com
Revenue $361.5 million
Employees 1,964 (1,157 on RocketReach)
Founded 2000
Address 17333 Federal Dr Suite 220, Allen Park, Michigan 48101, US
Technologies
Industry Outsourcing/Offshoring, Call Centers & Business Centers, Customer Experience Management, Business Services, Customer Contact Management, Outsourced Contact Centre, Call Centre, Customer Service, Customer Experience, Customer Life Cycle, CRM, Customer Loyalty, Customer Satisfaction, Outbound Marketing, Lead Management, Lead Gen, Social Media
Keywords Customer Relationship Management, Customer Service, Outsourcing, Contact Center, Customer Experience, Business Process Outsourcing, Call Center, Customer Support, Technical Support, Customer Care, Omnichannel, Lead Generation, Customer Acquisition, Sales Support, Marketing Services, Supply Chain Management, Customer Engagement, Contact Center Outsourcing, Customer Communications Management, Back Office Support
Competitors Concentrix, Teleperformance, Alorica, TTEC, Hinduja Global Solutions PH, Webhelp, Sitel UK & Ireland, Arise, CXG +39 more (view full list)
SIC SIC Code 73 Companies, SIC Code 738 Companies
NAICS NAICS Code 2382 Companies, NAICS Code 561 Companies, NAICS Code 23821 Companies, NAICS Code 238 Companies, NAICS Code 23 Companies, NAICS Code 238210 Companies, NAICS Code 56 Companies

Percepta Questions

The Percepta annual revenue was $361.5 million in 2026.

Karen Gurganious is the President of Percepta.

1,157 people are employed at Percepta.

Percepta is based in Allen Park, Michigan.

The NAICS codes for Percepta are [2382, 561, 23821, 238, 23, 238210, 56].

The SIC codes for Percepta are [73, 738].

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