1998 -2001 Call Center Analyst @ Newport News, Inc.
1989 -1993 Student @
Michael Seth Education
Arizona State University
B.S. (Aeronautical Engineering)
1988-1992
Michael Seth Skills
Leadership
Call Center
ITIL
Avaya
IEX
Forecasting
Troubleshooting
Telecommunications
Process Improvement
Workforce Management
Consumer Services
ACD
Operations Management
Business Intelligence
Project Planning
Business Process Improvement
Budgets
Management
Call Centers
Services
Analysis
Performance Management
Michael Seth Summary
Michael Seth, based in Colorado Springs, CO, US, is currently a Senior Business Analyst at NICE Ltd. Michael Seth brings experience from previous roles at NICE Systems, Independent Contractor, CSAA and Deluxe Corporation. Michael Seth holds a 1988 - 1992 B.S. in Aeronautical Engineering @ Arizona State University. With a robust skill set that includes Leadership, Call Center, ITIL, Avaya, IEX and more. Michael Seth has 2 emails and 1 mobile phone numbers on RocketReach.
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