Michael Seth Email & Phone Number
Senior Business Analyst @ NICE
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Michael Seth Location
- Colorado Springs, CO, US
Michael Seth Work
- Senior Business Analyst @ (January 2016 - Present)
- Implementation Engineer @ (June 2011 - December 2016)
- Workforce Management Contractor @ Independent Contractor (June 2010 - May 2011)
- WFM Manager @ (August 2004 - December 2009)
- Senior Financial Analyst @ (September 2002 - April 2004)
- Workforce Management Manager @ (February 2001 - August 2002)
- Call Center Analyst @ Newport News, Inc. (January 1998 - January 2001)
- Student @ (January 1989 - January 1993)
Michael Seth Education
- Arizona State University
B.S. (Aeronautical Engineering)
1988-1992
Michael Seth Skills
- Leadership
- Call Center
- ITIL
- Avaya
- IEX
- Forecasting
- Troubleshooting
- Telecommunications
- Process Improvement
- Workforce Management
- Consumer Services
- ACD
- Operations Management
- Business Intelligence
- Project Planning
- Business Process Improvement
- Budgets
- Management
- Call Centers
- Services
- Analysis
- Performance Management
Michael Seth Summary
- Michael Seth, based in Colorado Springs, CO, US, is currently a Senior Business Analyst at NICE Ltd. Michael Seth brings experience from previous roles at NICE Systems, Independent Contractor, CSAA and Deluxe Corporation. Michael Seth holds a 1988 - 1992 B.S. in Aeronautical Engineering @ Arizona State University. With a robust skill set that includes Leadership, Call Center, ITIL, Avaya, IEX and more. Michael Seth has 2 emails and 1 mobile phone numbers on RocketReach.
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