Michael MacFarlane Location
- California, United States
Michael MacFarlane Work
- 2020 - now Semi Retired @
- 2013 - now RTI Business Analyst and PM @
- 2015 - 2020 Engagement Manager @
- 2007 - 2013 Technology Service Delivery Manager @
- 1999 - 2007 Global Client Services Application Support – Group Manager – June 1999 to May 2007 @
Michael MacFarlane Education
- De Anza College
(Business Administration and Management, General)
1976 - 1978
Michael MacFarlane Skills
- Vendor Management
- IT Strategy
- Call Centers
- Business Process
- Project Management
- Strategy
- Management
- Leadership
- Analytics
- System Administration
- Avaya
- Strategic Planning
- Technical Support
- Help Desk Support
- Financial Services
- Banking
- Customer Experience
- Process Improvement
- Business Analysis
- Credit
- Call Center
- Business Process Improvement
- CRM
- Enterprise Software
- Integration
- Outsourcing
- PMO
- Project Portfolio Management
- Risk Management
- SDLC
- VoIP
- Contact Centers
- Project Portfolio
Michael MacFarlane Summary
- Michael MacFarlane, based in California, United States, is currently a Semi Retired at NICE Ltd. Michael MacFarlane brings experience from previous roles at NICE Systems and Bank of America. Michael MacFarlane holds a 1976 - 1978 De Anza College. With a robust skill set that includes Vendor Management, IT Strategy, Call Centers, Business Process, Project Management and more. Michael MacFarlane has 1 emails on RocketReach.
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