Michael Lee Email & Phone Number
Senior Vice President Operations @ VXI Global Solutions, LLC
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Michael Lee Location
- Urbandale, IA, US
Michael Lee Work
- 2023 - now Senior Vice President Operations @
- 2021 - 2023 Managing Director, CES Operations @
- 2020 - 2021 Senior Vice President of Call Center Operations @
- 2019 - 2020 Vice President of Call Center Operations @
- 2017 - 2019 Vice President Operations @
- 2015 - 2017 SVP Operations @
- 2013 - 2015 COO @
- 2010 - 2013 SVP Operations @
- 2006 - 2010 Site Director @
- 2005 - 2005 Executive Vice President @ Voice Vision International
- 2004 - 2004 Director of Implementation Management @
- 2001 - 2002 Site Director @ APAC Customer Services
- 1994 - 1998 Sr Account Manager @
Michael Lee Education
- Wartburg College
(Business Administration - Management & Marketing)
1986 - 1990
Michael Lee Skills
- Leadership
- Customer Experience
- Team Building
- BPO
- Call Center
- Executive Management
- Account Management
- Sales
- Avaya
- Customer Retention
- IEX
- Customer Satisfaction
- Business Process Re Engineering
- Telecommunications
- Business Development
- Contact Center Management
- Vendor Management
- Team Management
- Team Leadership
- Process Improvement
- Visio
- Lead Generation
- Quality Assurance
- Offshoring
- Workforce Management
- Telemarketing
- Strategy
- Operations
- IVR
- ACD
- Operations Management
- Contact Centers
- P&L Management
- Cross Functional Team Leadership
- Training
- Change Management
- Contact Center Operations
- Sla
- Outsourcing Management
- Business Process Improvement
- Operational Excellence
- Management
- Call Center Development
- Inbound Marketing
- Outsourcing
- Transition Management
- Call Centers
- Service Delivery
- Recruiting
- CRM
- COPC
- Performance Management
Michael Lee Summary
- Michael Lee, based in Urbandale, IA, US, is currently a Senior Vice President Operations at VXI Global Solutions, LLC. Michael Lee brings experience from previous roles at Qualfon and HGS - Hinduja Global Solutions. Michael Lee holds a 1986 - 1990 Wartburg College. With a robust skill set that includes Leadership, Customer Experience, Team Building, BPO, Call Center and more. Michael Lee has 2 emails and 1 mobile phone numbers on RocketReach.
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Top VXI Global Solutions, LLC Employees
Sean Butler
Chief Financial Officer
Los Angeles, CA, US
Shauna Sanders
Vice President of Business Development
Denver, CO, US
Belina Perando
Vice President, Revenue Operations
Conshohocken, PA, US
Kristian Barletti
Chief Financial Officer
Ridgefield, CT, US
Edgar Salings
Vice President, Strategic Accounts
Bradenton, FL, US
Allen Moore
Vice President, Strategic Accounts
Duffield, VA, US
Ashraf Peeran
Vice President - CX Strategy Partner
Los Angeles, CA, US
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