Melissa Johnson Email & Phone Number

EXECUTIVE VICE PRESIDENT, GLOBAL SHARED SERVICES and WORKFORCE ENABLEMENT @ Support Services Group

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Melissa Johnson Location

Florida, United States

Melissa Johnson Work

2023 - now EXECUTIVE VICE PRESIDENT, GLOBAL SHARED SERVICES and WORKFORCE ENABLEMENT @ Support Services Group
2017 - 2023 VICE PRESIDENT – GLOBAL WORKFORCE MANAGEMENT @ TELUS Technology
2013 - 2017 Director – Workforce and Management Analytics @ UnitedHealth Group

2011 - 2013 Workforce Planning and Resource Manager @ Citizens Property Insurance Corporation
2010 - 2011 Forecasting and Capacity Planning Manager @ JPMorgan Chase & Co.
2001 - 2010 Workforce Capacity Analyst @ Citi

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Melissa Johnson Education

Jacksonville University
Bachelor’s Degree (Finance)
2013 - 2016
Florida Community College at Jacksonville
Associate of Arts (A.A.) (Finance, General)
2011 - 2013

Melissa Johnson Skills

Workforce & Humanistic Management
Strategic Planning
Data Visualization & Analytics

Training Programs & Coaching
Change & Project Management
Contract Center Management
Organizational Design & Management
Best Practices
AI & Automation
WFM Standards & Scalability

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Melissa Johnson Summary

Melissa Johnson, based in Florida, United States, is currently a EXECUTIVE VICE PRESIDENT, GLOBAL SHARED SERVICES and WORKFORCE ENABLEMENT at Support Services Group. Melissa Johnson brings experience from previous roles at TELUS International, UnitedHealth Group, Citizens Property Insurance and JP Morgan Chase. Melissa Johnson holds a 2013 - 2016 Bachelor’s Degree in Finance @ Jacksonville University. With a robust skill set that includes Workforce & Humanistic Management, Strategic Planning, Data Visualization & Analytics, Training Programs & Coaching, Change & Project Management and more. Melissa Johnson has 3 emails and 1 mobile phone numbers on RocketReach.

Melissa Johnson Emails

Found 3 emails

Melissa Johnson Phone Numbers

Found 5 phone numbers

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Top Support Services Group Employees

Timothy Blank

Chief Revenue Officer (CRO) at Support Services Group

Austin, TX, US
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Brian Todd

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Melissa Johnson

EXECUTIVE VICE PRESIDENT, GLOBAL SHARED SERVICES and WORKFORCE ENABLEMENT at Support Services Group

Florida, United States
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- aol.com
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- +1 904-536-XXXX
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David Wilson

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Springville, UT, US
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Jason Larosa

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3
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