Melissa Johnson's Location
Florida, United States
Melissa Johnson's Work
- EVP Global Workforce @ Support Services Group
- VP – Global Workforce Management @ TELUS International India
- Director – Workforce and Management Analytics @ UnitedHealth Group
- Workforce Planning and Resource Manager @ Citizens Property Insurance Corporation
- Forecasting and Capacity Planning Manager @ JPMorgan Chase & Co.
- Workforce Capacity Analyst @ Citi
Melissa Johnson's Education
- Jacksonville University
Bachelor’s Degree (Finance)
2013 - 2016 - Florida Community College at Jacksonville
Associate of Arts (A.A.) (Finance, General)
2011 - 2013
Melissa Johnson's Skills
- Analytics
- Management
- Workforce Management
- Process Improvement
- Workforce Planning
- Call Center
- Change Management
- Vendor Management
- Resource Management
- Business Analysis
Melissa Johnson's Summary
Melissa Johnson, based in Florida, United States, is currently a EVP Global Workforce at Support Services Group, bringing experience from previous roles at TELUS International, UnitedHealth Group, Citizens Property Insurance and JP Morgan Chase. Melissa Johnson holds a 2013 - 2016 Bachelor’s Degree in Finance @ Jacksonville University. With a robust skill set that includes Analytics, Management, Workforce Management, Process Improvement, Workforce Planning and more, Melissa Johnson contributes valuable insights to the industry. Melissa Johnson has 2 emails on RocketReach.
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