Michael Laughlin's Location
Parker, CO, US
Michael Laughlin's Work
- Senior Manager, Technical Account Management @ NICE
- Principal Technical Account Manager @ NICE
- CEO, CIO @ Laughlin Consulting Group
- Technical Director - Strategic Interaction Architect @ Charles Schwab
- Managing Director, Contact Center Technology Solutions @ Charles Schwab
- Technical Director, Voice Solution Architect @ Charles Schwab
- Technology Area Manager - @ Wells Fargo
- VP - Global Solutions Development @ American Express
- VP, Telecommunicatons Infrastructure and Platform @ American Express
- Director, Call Center Design @ American Express
Michael Laughlin's Education
- University of Denver
(Business Management)
- Colo
- University of Phoenix
(Management, Business)
Michael Laughlin's Skills
- Strategy
- Leadership
- Management
- Vendor Management
- Business Strategy
- Integration
- Call Centers
- Process Improvement
- Business Analysis
- CRM
Michael Laughlin's Summary
Michael Laughlin, based in Parker, CO, US, is currently a Senior Manager, Technical Account Management at NICE CXone, bringing experience from previous roles at NICE CXone, Laughlin Consulting Group and Charles Schwab. Michael Laughlin holds a University of Denver. With a robust skill set that includes Strategy, Leadership, Management, Vendor Management, Business Strategy and more, Michael Laughlin contributes valuable insights to the industry. Michael Laughlin has 5 emails and 1 mobile phone number on RocketReach.
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