Mark Knox Email
Manager, Professional Services CX EMEA @ NICE
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Mark Knox Location
- Chester-le-Street, GB
Mark Knox Work
- Manager, Professional Services CX EMEA @ (May 2021 - Present)
- Technical Design Architect @ (July 2017 - May 2021)
- Senior Solutions Architect @ NG Bailey IT Services (January 2016 - July 2017)
- Technical Solutions Consultant (Contract) @ (April 2015 - December 2015)
- Solutions Consultant @ (October 2014 - March 2015)
- Business Development Manager @ (August 2013 - October 2014)
- Technical Sales Engineer (SC Cleared) @ (September 2007 - August 2013)
- Pre Sales Support @ Bailey Teswaine (January 2007 - September 2007)
- Network Architect @ (September 2006 - January 2007)
- Solutions Consultant @ Alfred McAlpine (March 2005 - September 2006)
- Pre Sales Support @ (January 1997 - March 2005)
- Customer Engineer @ (January 1989 - January 1997)
Mark Knox Education
- Newcastle College
(Electronics)
1985-1989 - St Cuthberts High School 1980-1985
- Northumbria University
Mark Knox Skills
- Telecommunications
- Pre-sales
- VoIP
- WAN
- Managed Services
- Networking
- Unified Communications
- Cisco Technologies
- IP
- Wireless
- Telephony
- SIP
- MPLS
- CRM
- Network Design
- Solution Selling
- IVR
- Contact Centers
- Business Development
- Account Management
- Professional Services
- Solution Architecture
- Virtualization
- Enterasys
- Contact Centre Design
- SIP Trunking
- ACD
- Salesforce.com
- Call Centers
- SaaS
- Siemens
- Video Conferencing
- CTI
- Hosted Services
- TDM
- ISDN
- IP PBX
- Switches
- Unified Messaging
- Sales Engineering
- Mobile Communications
- TCP/IP
- Go-to-market Strategy
- Mobile Devices
- Direct Sales
- Cisco
- Mitel
- UCaaS
- Cisco Systems Products
- Multiprotocol Label Switching (MPLS)
- Multiprotocol Label Switching Mpls
- Go to Market Strategy
- Pre Sales
- Multiprotocol Label Switching
Mark Knox Summary
- Mark Knox, based in Chester-le-Street, GB, is currently a Manager, Professional Services CX EMEA at NICE CXone. Mark Knox brings experience from previous roles at Olive Communications UK, NG Bailey IT Services, UC&C and Razorblue Ltd. Mark Knox holds a 1985 - 1989 Newcastle College. With a robust skill set that includes Telecommunications, Pre-sales, VoIP, WAN, Managed Services and more. Mark Knox has 3 emails on RocketReach.
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