Mark Knox Email
Manager, Professional Services CX EMEA @ NICE
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Mark Knox Location
- Chester-le-Street, GB
Mark Knox Work
- 2021 -now Manager, Professional Services CX EMEA @
- 2017 -2021 Technical Design Architect @
- 2016 -2017 Senior Solutions Architect @ NG Bailey IT Services
- 2015 -2015 Technical Solutions Consultant (Contract) @
- 2014 -2015 Solutions Consultant @
- 2013 -2014 Business Development Manager @
- 2007 -2013 Technical Sales Engineer (SC Cleared) @
- 2007 -2007 Pre Sales Support @ Bailey Teswaine
- 2006 -2007 Network Architect @
- 2005 -2006 Solutions Consultant @ Alfred McAlpine
- 1997 -2005 Pre Sales Support @
- 1989 -1997 Customer Engineer @
Mark Knox Education
- Newcastle College
(Electronics)
1985-1989 - St Cuthberts High School 1980-1985
- Northumbria University
Mark Knox Skills
- Telecommunications
- Pre-sales
- VoIP
- WAN
- Managed Services
- Networking
- Unified Communications
- Cisco Technologies
- IP
- Wireless
- Telephony
- SIP
- MPLS
- CRM
- Network Design
- Solution Selling
- IVR
- Contact Centers
- Business Development
- Account Management
- Professional Services
- Solution Architecture
- Virtualization
- Enterasys
- Contact Centre Design
- SIP Trunking
- ACD
- Salesforce.com
- Call Centers
- SaaS
- Siemens
- Video Conferencing
- CTI
- Hosted Services
- TDM
- ISDN
- IP PBX
- Switches
- Unified Messaging
- Sales Engineering
- Mobile Communications
- TCP/IP
- Go-to-market Strategy
- Mobile Devices
- Direct Sales
- Cisco
- Mitel
- UCaaS
- Cisco Systems Products
- Multiprotocol Label Switching (MPLS)
- Multiprotocol Label Switching Mpls
- Go to Market Strategy
- Pre Sales
- Multiprotocol Label Switching
Mark Knox Summary
- Mark Knox, based in Chester-le-Street, GB, is currently a Manager, Professional Services CX EMEA at NICE CXone. Mark Knox brings experience from previous roles at Olive Communications UK, NG Bailey IT Services, UC&C and Razorblue Ltd. Mark Knox holds a 1985 - 1989 Newcastle College. With a robust skill set that includes Telecommunications, Pre-sales, VoIP, WAN, Managed Services and more. Mark Knox has 3 emails on RocketReach.
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