Sr. Client Success Manager @ (January 2015 - January 2019)
Sr. Client Executive @ (January 2006 - January 2015)
Application Development Manager @ (January 2001 - January 2006)
Technical Lead @ (January 1997 - January 2000)
Systems Support Coordinator @ (January 1995 - January 1997)
Marcus Steele Education
Liberty University
Doctor's Degree
Ohio Wesleyan University
DMin (Computer Science)
Ohio Christian University
Master of Arts - MA
Ohio Christian University
Bachelor of Arts - BA
Marcus Steele Skills
Program Management
Vendor Management
Oracle
SaaS
CRM
IT Service Management
PeopleSoft
Management
Account Management
Software Development
ERP
Customer Service
Ariba
Customer Retention
Budgets
SDLC
Six Sigma
Sarbanes-Oxley Act
Requirements Analysis
Cloud Computing
Business Relationship Management
Client Retention
Client Interfacing
Contract Management
Budget Oversight
Budget Management
SOX
Offshore Management
Offshore Resource Management
Team Management
Project Management
Microsoft Office
Service Delivery Management
Customer Success
Customer Advocacy
Manage Client Relationships
Team Leadership
Cloud Applications
Managed Hosting
Application Hosting
Business Development
New Business Development
Agile & Waterfall Methodologies
Agile Project Management
Strategic Planning
Entrepreneurship
Crowdfunding
Consulting
Public Speaking
Customer Relationship Management Crm
Consultative Selling
Technology
Private Lending
Stewardship
Sarbanes Oxley Act
Agile and Waterfall Methodologies
Creative Real Estate Investing
Services
Customer Relationship Management
Marcus Steele Summary
Marcus Steele, based in Charlotte, NC, US, is currently a Sr. Technical Account Manager at NICE inContact. Marcus Steele brings experience from previous roles at IBM, AT&T, Chase and Interliant. Marcus Steele holds a Doctor's Degree @ Liberty University. With a robust skill set that includes Program Management, Vendor Management, Oracle, SaaS, CRM and more. Marcus Steele has 2 emails and 1 mobile phone numbers on RocketReach.
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