Maicon Ribeiro Email
Supervisor de Treinamento @ Atento
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Maicon Ribeiro Location
- State of São Paulo, Brazil
Maicon Ribeiro Work
- Supervisor de Treinamento @ (March 2018 - Present)
- Agente Multiplicador @ (October 2013 - Present)
- Analista de Treinamento JR @ (October 2020 - April 2022)
- Operador SAC I @ (April 2012 - October 2013)
Maicon Ribeiro Education
- Universidade de Franca (Unifran)
Human Resources Management/Personnel Administration (General)
2018-2019 - Aces High - Escola TOP de Aviação Civil
Comissário de Voo (Aviação Civil)
2016-2016
Maicon Ribeiro Skills
- ANAC
- ANS (Acordo de nível de serviço)
- Aces High
- Aprovado na ANAC
- Avaya
- BPO
- BPO (Business Process Outsourcing)
- Call Centers
- Centrais de atendimento
- Centros de contato
- Comiossário de Voo
- Contact Centers
- Customer Experience
- Experiência do cliente
- Gerenciamento de serviços de TI
- Gestão
- Gestão da força de trabalho
- Gestão de equipes
- IT Service Management
- Liderança de equipe
- Microsoft Excel
- Operating Systems
- Outsourcing
- Sistemas operacionais
- Sla
- Team Management
- Tecnologias Avaya
- Telecomunicações
- Terceirização de serviços
- Workforce Management
Maicon Ribeiro Summary
- Maicon Ribeiro, based in State of São Paulo, Brazil, is currently a Supervisor de Treinamento at Atento Brasil. Maicon Ribeiro brings experience from previous roles at Atento Brasil. Maicon Ribeiro holds a 2018 - 2019 Human Resources Management/Personnel Administration in General @ Universidade de Franca (Unifran). With a robust skill set that includes ANAC, ANS (Acordo de nível de serviço), Aces High, Aprovado na ANAC, Avaya and more. Maicon Ribeiro has 2 emails on RocketReach.
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