RVP, Service Delivery, Strategic and Major Accounts @ (December 2015 - October 2022)
Director, Services Delivery, Strategic and Major Accounts @ (January 2015 - December 2015)
Director, Client Business Manager @ (October 2013 - January 2015)
Senior Project Manager @ (September 2010 - October 2013)
Sr. Project Manager @ (February 2000 - September 2010)
Site System Admin Manager @ (August 1995 - February 2000)
John Morrissey Education
University of Notre Dame - Mendoza College of Business
Master of Business Administration (MBA)
2014-2016
Bowling Green State University
BS (Biology)
1993-1995
St. Francis de Sales School - Toledo, OH 1987-1991
John Morrissey Skills
Leadership
Customer Experience
Solution Selling
Solutions Marketing
Cisco Technologies
Genesys
Partner Management
Salesforce.com
Call Center
Data Center
RFP
Cisco Call Manager
Avaya
Channel Partners
Troubleshooting
CRM
Telecommunications
CTI
IP
Vendor Management
Switches
Process Improvement
Sales Engineering
TCP/IP
Software
Call Logging
SIP
IVR
ACD
Contact Centers
Managed Services
Professional Services
Program Management
Product Management
Go To Market Strategy
Telephony
Enterprise Software
Network Architecture
SaaS
Inbound Marketing
Outsourcing
Mobile Devices
Pre Sales
Call Centers
Service Delivery
Cloud Computing
Unified Communications
System Deployment
Lan Wan
Solution Architecture
Integration
John Morrissey Summary
John Morrissey, based in Toledo, OH, US, is currently a Vice President, Professional Services, CX, Americas at NICE. John Morrissey brings experience from previous roles at NICE. John Morrissey holds a 2014 - 2016 Master of Business Administration (MBA) @ University of Notre Dame - Mendoza College of Business. With a robust skill set that includes Leadership, Customer Experience, Solution Selling, Solutions Marketing, Cisco Technologies and more. John Morrissey has 4 emails and 2 mobile phone numbers on RocketReach.
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