Jenny Hoffmann Email & Phone Number
Engineering Manager, Release Management @ NICE
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Jenny Hoffmann Location
- West Jordan, UT, US
Jenny Hoffmann Work
- 2021 -now Engineering Manager, Release Management @
- 2017 -now Senior Cloud Release Manager @
- 2010 -now Technical Support Supervisor @
- 2015 -2017 Cloud Release Manager @
- 2014 -2015 Senior Manager, Technical Support @
- 2011 -2014 Technical Support Manager @
- 2007 -2010 Sr Call Routing Analyst, SLC Operations Center @
- 2002 -2007 inContact Client Services @
- 2002 -2007 Client Services @
Jenny Hoffmann Education
- Salt Lake Community College
Jenny Hoffmann Skills
- NICE CXone
- ACD
- SaaS
- IVR
- Call Centers
- Contact Centers
- Professional Services
- Technical Support
- Cloud Computing
- Workforce Management
- Call Center
- Salesforce.com
- CTI
- Telecommunications
- Enterprise Software
- Telephony
- Customer Experience
- Customer Satisfaction
- VoIP
- Technical Leadership
- CRM
- Networking
- Cisco Technologies
- Microsoft Office
- Account Management
- Process Improvement
- Avaya
- Integration
- Vendor Management
- Cross-functional Team Leadership
- Team Leadership
- Product Management
- Virtualization
- Troubleshooting
- Lead Generation
- Solution Selling
- Unified Communications
- Data Center
- Call Routing
- Managed Services
- Customer Retention
- Outsourcing
- SIP
- Nortel
- Wireless
- Customer Relationship Management (CRM)
- Software as a Service (SaaS)
- Business Process Improvement
Jenny Hoffmann Summary
- Jenny Hoffmann, based in West Jordan, UT, US, is currently a Engineering Manager, Release Management at NICE CXone. Jenny Hoffmann brings experience from previous roles at NICE CXone. Jenny Hoffmann holds a Salt Lake Community College. With a robust skill set that includes NICE CXone, ACD, SaaS, IVR, Call Centers and more. Jenny Hoffmann has 4 emails and 2 mobile phone numbers on RocketReach.
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