Jennifer Strader Email & Phone Number
Head Of Operations and Sr. Customer Experience Manager @ Activus Connect
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Jennifer Strader Location
- Broomfield, CO, US
Jennifer Strader Work
- Head Of Operations and Sr. Customer Experience Manager @ (July 2019 - Present)
- Call Center Operational Consultant @ Self-employed (July 2018 - July 2019)
- Director of Operations and Work at Home Center of Excellence @ (December 2016 - July 2018)
- Director of Operations, Sitel Work@Home Solutions @ (September 2013 - December 2016)
- Operations Manager, Work at Home @ Convergys (April 2009 - August 2013)
Jennifer Strader Education
- Thornton High School (Colorado)
Jennifer Strader Skills
- Outsourcing
- CRM
- Account Management
- Coaching
- Customer Service
- Contact Centers
- Call Center
- Service Delivery
- Team Management
- Team Building
- Customer Satisfaction
- Call Centers
- Talent Acquisition
- BPO
- Operations Management
- Customer Experience
- Workforce Management
- Performance Management
- Process Improvement
- Employee Relations
- Business Analysis
- Business Process Improvement
- Business Process Outsourcing (BPO)
- Change Management
- Client Relations
- Consulting
- Cross-cultural Teams
- Cross-functional Team Leadership
- Customer Relationship Management (CRM)
- Customer Retention
- Early Childhood Education
- Employee Engagement
- Healthcare
- Leadership
- Management
- Microsoft Office
- Operational Excellence
- Program Management
- Quality Assurance
- Recruiting
- Respiratory Therapy
- Sales
- Strategic Planning
- Strategy
- Team Leadership
- Telecommunications
- Time Management
- Vendor Management
- medical
- Customer Relationship Management Crm
- Customer Contact
- Business Services
- Honda
- Business Process Outsourcing Bpo
- VA
- Services
- Vertex
- Business Process Outsourcing
- Customer Relationship Management
- Cross Functional Team Leadership
- Cross Cultural Teams
Jennifer Strader Summary
- Jennifer Strader, based in Broomfield, CO, US, is currently a Head Of Operations and Sr. Customer Experience Manager at Activus Connect. Jennifer Strader brings experience from previous roles at Self-employed, Transcom, Sitel and Convergys. Jennifer Strader holds a Thornton High School (Colorado). With a robust skill set that includes Outsourcing, CRM, Account Management, Coaching, Customer Service and more. Jennifer Strader has 2 emails and 1 mobile phone numbers on RocketReach.
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