Susie Buffam Email & Phone Number
Chief Operating Officer @ Activus Connect
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Susie Buffam Location
- New York, NY, US
Susie Buffam Work
- 2021 -now Chief Operating Officer @
- 2015 -now Founder @ Glen Pond Partners
- 2020 -2021 Chief Strategy Officer @
- 2019 -2021 Advisory Board Member @
- 2019 -2020 Chief Strategy Officer @
- 2015 -2017 Consultant and Delivery Partner @
- 2015 -2016 Executive Consultant @
- 2007 -2013 COO, NA and EVP, eCIS and Enlogix @
- 2008 -2011 EVP Shared Services @
- 2007 -2008 EVP of International Operations @
- 2005 -2007 VP, Credit Card Operations @
- 2003 -2005 Vice President, Business Planning and Analysis @
- 2000 -2003 Senior Director, Marketing Operations @
- 1998 -2000 Associate Programmer Analyst @
Susie Buffam Education
- Columbia University - Columbia Business School
MBA
2002-2004 - Eastern University
M.Ed. (Multicultural Education)
1987-1998 - Wheaton College
BA (English Literature)
1992-1995 - Lehigh University 1990-1991
Susie Buffam Skills
- Customer Experience
- Call Center
- Service Delivery
- Customer Relations
- Customer Satisfaction
- Shared Services
- Business Process Improvement
- Operations Management
- BPO
- Outsourcing
- Process Engineering
- Change Management
- Process Improvement
- Performance Management
- Vendor Management
- Call Centers
- Start-ups
- CRM
- Product Management
- Strategy
- Mergers & Acquisitions
- Business Development
- Leadership
- Customer Service
- Management
- Business Analysis
- Training
- Forecasting
- Business Planning
- Project Planning
- Business Strategy
- Enterprise Software
- Executive Management
- Analysis
- Social Media
- SQL
- Functional Requirements
- Mergers and Acquisitions
- Strategic Planning
- Start Ups
- Program Management
- Business Process
- Analytical Skill
- Customer Relationship Management Crm
- Customer Relationship Management
Susie Buffam Summary
- Susie Buffam, based in New York, NY, US, is currently a Chief Operating Officer at Activus. Susie Buffam brings experience from previous roles at Glen Pond Partners, Activus and Suburban Jungle. Susie Buffam holds a 2002 - 2004 MBA @ Columbia University - Columbia Business School. With a robust skill set that includes Customer Experience, Call Center, Service Delivery, Customer Relations, Customer Satisfaction and more. Susie Buffam has 3 emails and 1 mobile phone numbers on RocketReach.
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