Susie Buffam's Location
New York, NY, US
Susie Buffam's Work
- Founder @ Glen Pond Partners
- Chief Operating Officer @ Activus Connect
- Chief Strategy Officer @ Activus Connect
- Advisory Board Member @ Activus Connect
- Founder @ Glen Pond Partners
- Chief Strategy Officer @ Suburban Jungle
- Consultant and Delivery Partner @ Endava
- Executive Consultant @ eg solutions
- COO, NA and EVP, eCIS and Enlogix @ VertexOne
- EVP Shared Services @ VertexOne
Susie Buffam's Education
- Columbia University - Columbia Business School
MBA
2002 - 2004 - Eastern University
M.Ed. (Multicultural Education)
1987 - 1998 - Wheaton College
BA (English Literature)
1992 - 1995
- Lehigh University1990 - 1991
Susie Buffam's Skills
- Customer Experience
- Call Center
- Service Delivery
- Customer Relations
- Customer Satisfaction
- Shared Services
- Business Process Improvement
- Operations Management
- BPO
- Outsourcing
Susie Buffam's Summary
Susie Buffam, based in New York, NY, US, is currently a Founder at Glen Pond Partners, bringing experience from previous roles at Activus and Glen Pond Partners. Susie Buffam holds a 2002 - 2004 MBA @ Columbia University - Columbia Business School. With a robust skill set that includes Customer Experience, Call Center, Service Delivery, Customer Relations, Customer Satisfaction and more, Susie Buffam contributes valuable insights to the industry. Susie Buffam has 5 emails and 1 mobile phone number on RocketReach.
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