Chris Ann Herron Email & Phone Number
Head of Operations, PMO and WFM @ Activus Connect
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Chris Ann Herron Location
- Irvine, CA, US
Chris Ann Herron Work
- 2020 -now Head of Operations, PMO and WFM @
- 2019 -2020 Head of Project Management Office @
- 2013 -2019 Senior Project Manager @
- 2006 -2010 Global Launch Manager @
- 2005 -2006 Workforce Manager - Regional Philippines @
- 2004 -2005 Interim Workforce Manager @
- 2004 -2004 Workforce Supervisor @
- 2001 -2003 Capacity Planner and Scheduling Analyst @ Vocativ Systems ePLDT
Chris Ann Herron Education
- De La Salle University
Bachelor of Applied Science (B.A.Sc.) (Marketing/Marketing Management, General)
1997-2001 - St. Paul College of Paranaque
High School Diploma (High School)
1997-2001
Chris Ann Herron Skills
- Process Improvement
- Performance Management
- Process Scheduler
- Workforce Management
- Management
- Training
- Project Planning
- Call Center
- Call Centers
- Customer Experience
- BPO
- Customer Satisfaction
- Risk Management
- Critical Chain Project Management
- Strategic Planning
- Team Leadership
- Cross-functional Team Leadership
- Reporting & Analysis
- Call center start-up
- Revenue Forecasting
- Telecommunications
- Strategy
- Business Process Improvement
- Operations Management
- Human Resources
- Outsourcing
- Leadership
- Start-ups
- Software Documentation
- Forecasting
- Offshoring
- Project Management Body of Knowledge Pmbok
- Continuous Improvement
- Start Ups
- Reporting and Analysis
- Project Management
- Mobilization
- Business Process Outsourcing Bpo
- Project Management Office Pmo
- Cross Functional Team Leadership
- Contact Centers
- Customer Service
- Customer Relationship Management Crm
- Team Building
- Cross Functional Coordination
- Employee Engagement
- Google Suite
- Business Analysis
- Data Analytics
- Vendor Management
- Team Management
- Microsoft Office
- Program Management
- Change Management
- Cross Functional Problem Solving
- Service Delivery
- Business Process Outsourcing
- Project Management Office
- Project Management Body of Knowledge
- Customer Relationship Management
Chris Ann Herron Summary
- Chris Ann Herron, based in Irvine, CA, US, is currently a Head of Operations, PMO and WFM at Activus Connect. Chris Ann Herron brings experience from previous roles at Activus Connect, Transcom and TeleTech. Chris Ann Herron holds a 1997 - 2001 Bachelor of Applied Science (B.A.Sc.) in Marketing/Marketing Management, General @ De La Salle University. With a robust skill set that includes Process Improvement, Performance Management, Process Scheduler, Workforce Management, Management and more. Chris Ann Herron has 3 emails and 1 mobile phone numbers on RocketReach.
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