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Paul Petersen Location
Yukon, OK, US
Paul Petersen Work
Head Of Operations @ (April 2020 - Present)
DIrector Operations Sitel @ (June 2005 - January 2020)
Director Of Operations @ (January 1988 - December 2004)
Paul Petersen Education
University of North Florida
Bachelor's degree (Finance, General)
1980-1984
Paul Petersen Skills
Customer Service Training
Customer Satisfaction
Contact Center Operations
Customer Service Operations
Company Operations
Business Process Outsourcing (BPO)
Liasoning
Call Center Development
Customer Experience
New Business Development
Outsourcing
Contact Center Management
Business Development
Process Improvement
Contact Centers
Business Process
Customer Insight
Performance Improvement
BPO
Workforce Management
Vendor Management
Smart Team Communicator - Communications Suite for Contact Centers
Operations Management
Paul Petersen Summary
Paul Petersen, based in Yukon, OK, US, is currently a Head Of Operations at Activus Connect. Paul Petersen brings experience from previous roles at Sitel and MCI. Paul Petersen holds a 1980 - 1984 Bachelor's degree in Finance, General @ University of North Florida. With a robust skill set that includes Customer Service Training, Customer Satisfaction, Contact Center Operations, Customer Service Operations, Company Operations and more. Paul Petersen has 4 emails and 2 mobile phone numbers on RocketReach.
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