Jackson Lai Email & Phone Number

AI Solutions Consultant @ NICE

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Jackson Lai Location

Salt Lake City, UT, US

Jackson Lai Work

AI Solutions Consultant @ (January 2024 - Present)
Participant Relationship Manager @ (January 2024 - November 2024)
Sr. Sales Trainer @ (January 2017 - March 2023)
Senior Marketing Director @ Managed Wealth (June 2014 - August 2017)
Regional Sales Manager @ GT CONSTRUCTION SUPPLIES GROUP, INC (March 2010 - June 2014)

Jackson Lai Education

University of Utah - David Eccles School of Business
Bachelor's degree (Business, Management, Marketing, and Related Support Services)
1996-2001

Jackson Lai Skills

Training Management
Training
Strategic Thinking
Presentations
Onboarding
Executive Coaching
Mentoring
Driving Results
Talent Development
Development Programs
Management
Customer Service
Leadership
Team Building
Microsoft Office
Microsoft Excel
Sales
Human Resources
Microsoft Word
Coaching
Team Leadership
Investments
Finance
Employee Relations
Public Speaking
Time Management
Sales Management
Financial Planning
Financial Analysis
Financial Services
Performance Management
Social Media
Interviews
Retirement Planning
Social Networking
Business Strategy
Leadership Development
Portfolio Management
Wealth Management
Employee Training
Social Media Marketing
Event Planning
Strategic Planning
Hiring
PowerPoint
Strategy
Budgets
Marketing Strategy
Process Improvement
Recruiting
6sense
ADDIE
AI Agents architecture
AI-Powered Solutions
Anthropic Claude
Average Handle Time (AHT) Optimization
Business Consulting
CRM Integration
CRM Proficiency
Call Center Operations
ChatGPT Agent
Claude Code Subagents
Cloud Contact Center Solutions
Cloud-Based Solutions
Constructive Feedback
Contact Center Solutions
Content Delivery
Customer Communication Strategy
Customer Experience (CX) Optimization
Customer Experience Optimization
E-Learning
Facilitation
First Call Resolution (FCR) Improvement
Google Workspace
Instructional Design
LLM orchestration
Learning Management Systems
LinkedIn Sales Navigator
Marketo
Model Context Protocol (MCP)
Negotiation
New Business Development
Omnichannel Communication
OpenAI API
Outreach
Outreach Kaia
Performance Metrics Analysis
Product Adoption
Prompt Engineering
PySide6
Python (Programming Language)
REST APIs
SQLite
Sales Automation Tools
Sales Meetings
Salesforce
Salesforce.com
Subject Matter Experts
Workforce Management Software
ZoomInfo SalesOS
Fixed Annuities
Insurance
Retail
Cold Calling
Life Insurance
Outlook
Marketing
Term Life Insurance
Payroll
Employee Benefits

Jackson Lai Summary

Jackson Lai, based in Salt Lake City, UT, US, is currently a AI Solutions Consultant at NICE. Jackson Lai brings experience from previous roles at Morgan Stanley, Progrexion, Managed Wealth and GT CONSTRUCTION SUPPLIES GROUP, INC. Jackson Lai holds a 1996 - 2001 Bachelor's degree in Business, Management, Marketing, and Related Support Services @ University of Utah - David Eccles School of Business. With a robust skill set that includes Training Management, Training, Strategic Thinking, Presentations, Onboarding and more. Jackson Lai has 4 emails and 2 mobile phone numbers on RocketReach.