Interactions LLC Technology Stack

10to8 is a free Appointment Scheduler with Online Booking and Automated SMS & Email Messaging platform

Amazon Connect is a self-service, cloud-based contact center service that makes it easy for businesses to deliver better customer service.

Avaya Contact Center is a cloud-based contact center solution that can be used to efficiently serve customers whether they contact by phone, e-mail, web chat, or text messaging using a single-agent desktop.

Salesforce's Desk.com is a cloud customer support solution with features including agent console, knowledge base and multi-channel support.

Engage is a cloud-based messaging app for instant, 1 to 1 sales on the web.

Genesys is a multi-channel contact center and customer experience application that caters to small to mid sized business with up to 250 seats, as well as much larger teams. Some of the app's enterprise customers include P&G, BT and Ticketmaster. Solutions that the app provide include contact center modernization with IVR, skill-based routing, agent.

HubSpot Forms are easy to build with drag & drop interface, users can add forms to HubSpot landing pages, or embed them on any website page.

Interactive Intelligence is a global leader of cloud services for customer engagement, communications and collaboration designed to help businesses worldwide improve service, increase productivity and reduce costs.

Acme Packet (part of Oracle) provides voice, data and communications services and applications across IP networks for service providers and enterprises

AT&T is a US-based telecoms company, and the second largest provider of mobile services and the largest provider of fixed telephone services in the US.

Audacity is a Free, open source, cross-platform audio software, multi-track audio editor and recorder for Windows, macOS, GNU/Linux

Avaya is a multinational technology company that specializes in cloud communications and workstream collaboration solutions that define the future of work and the customer experience.

Cisco IP Phones is a portfolio of phone systems that deliver business-grade, voice communication services to customers worldwide.

Cisco WebEx is a cloud-based communication & collaboration app which combines screen sharing with voice & video conferencing, call recording, mobile apps & more.

Gmail is a free, advertising-supported email service offered as part of Google's G Suite, with 15GB of storage, color-coded inbox filters and unsend button.

Adobe Flex is an open source application framework for building and maintaining expressive web applications.

Amazon Relational Database Service (RDS) is a distributed relational database service by Amazon Web Services. It is a web service running in the cloud designed to simplify the setup, operation, and scaling of a relational database for use in applications.

AMP is a way to build web pages for static content that render fast.

Apache Impala is an open source MPP (Massively Parallel Processing) SQL query engine for data stored in a computer cluster running Apache Hadoop.

ASP.net is an open source framework for building web applications and services with .NET and C#.

C++ is a high-level, general-purpose programming language created by Bjarne Stroustrup as an extension of the C programming language, or "C with Classes".

Elasticsearch is a search server based on Lucene that provides a distributed, multitenant-capable full-text search engine.

ELK stack provides centralized logging in order to identify problems with servers or applications and allows to search all the logs in a single place.

Adobe Illustrator is a vector graphics editor.

Google Sites is a free and easy way to create and share web pages.

Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey.

Google Analytics allows users to measure sales & conversions, plus gain fresh insights into how visitors use sites, & how they arrived on site.

InsightSquareds sales intelligence solution is the operating system for high growth sales teams. It empowers sales operations leaders to help their executives produce reliable forecasts, understand pipeline trends, and maximize rep impact.

PyTorch is an open source machine learning library based on the Torch library, used for applications such as computer vision and natural language processing.

QlikView is a business discovery platform which delivers self-service BI and insights by providing teams with the tools to build guided analytics applications.

Aha! is a cloud-based idea management solution designed to help project managers and R&D teams design product roadmaps and share strategic initiatives.

Atlassian Confluence is a knowledge management software with flexible customization, organization and a powerful search engine, empowering collaboration and innovation.

Dropbox is an off-site server for file syncing, storage and sharing which allows users to save & share files of any format & access them anywhere, on any device.

Google Calendar is an get a button on its browser toolbar that they can easily click to see upcoming events from google calendar, without ever leaving their page. And if they are on sites that have special events encoded, it can click the button to instantly add events to they calendar.

Google Docs is an online word processor that lets client create and format text documents and collaborate with other people in real time.

Google Drive is a cloud storage and backup platform to access files, docs, photos & more, store them in a safe place, and collaborate with other people.

Amazon Elastic Compute Cloud (Amazon EC2) is a web service that provides resizable compute capacity in the cloud. It is designed to facilitate web-scale computing for developers.

Ansible is open source software that automates software provisioning, configuration management, and application deployment. Ansible connects via SSH, remote PowerShell or via other remote APIs.

The Apache Software Foundation is a cornerstone of the modern Open Source software ecosystem supporting some of the most widely used and important software solutions powering today's Internet economy.

Bitbucket is a Git and Mercurial project hosting site enabling developers to share and collaborate on projects, with built-in CI/CD tool.

JIRA is a bug tracking, issue tracking and project management software from Atlassian.

Cloudflare Content Delivery Network (CDN) is a geographically distributed group of servers that ensure fast delivery of Internet content, including HTML pages, JavaScript files, stylesheets, and images.

GitHub is a place to share code with friends, co-workers, classmates, and complete strangers, helping individuals and teams to write faster, better code.

J2EE (by Oracle) is a platform-independent, Java-centric environment from Sun for developing, building and deploying Web-based enterprise applications online

Cloud based storage systems by AWS.

Amazon Web Services (AWS) is a comprehensive, evolving cloud computing platform provided by Amazon that includes a mixture of infrastructure as a service (IaaS), platform as a service (PaaS) and packaged software as a service (SaaS) offerings.

Apache Tomcat is an open source software implementation of the Java Servlet, JavaServer Pages, Java Expression Language and Java WebSocket.

AWS Lambda is an event-driven, serverless computing platform provided by Amazon as a part of Amazon Web Services. It lets clients run code without provisioning or managing servers.

AWS Organizations allows users to create groups of AWS accounts that you can use to more easily manage security and automation settings.

CentOS is a Linux distribution that aims to be functionally compatible with its upstream source, Red Hat Enterprise Linux (RHEL).

Dell EMC Clariion is an entry-level to mid-range SAN disk storage arrays.

Docker is an open platform that enables developers and system administrators to create distributed applications.

AWS Backup is a fully managed backup service that makes it easy to centralize and automate the back up of data across AWS services in the cloud as well as on premises using the AWS Storage Gateway.

AWS Identity and Access Management (IAM) enables users to manage access to AWS services and resources securely.

Cloudflare mitigates threats from website scraping to application level attacks e.g. SQL Injection and DDOS Protection without any additional hardware.

reCAPTCHA is a CAPTCHA-like system designed by Google to establish that a computer user is human.

Splunk's operational intelligence platform helps unearth intelligent insights from machine data.

SSL.com provides SSL/TLS & digital certificates to secure & encrypt data with 4096-bit SSL/TLS certificates, trusted by all browser.

Cisco Routers provides intent-based networking for the WAN, LAN, and cloud. These routers include advanced analytics, application optimization, automated provisioning, and integrated security to deliver a complete solution.

Cisco delivers a comprehensive portfolio of switching solutions for Enterprise Networks, data centers, and smaller businesses.

Cypress.io is an end-to-end Javascript​ testing framework.

Easy PDF is a free online PDF conversion tool that can convert files from and to PDF.

Microsoft Office is a suite of desktop productivity applications and client and server software designed for data analysis, presentations and numeric manipulations.

Facebook is a social networking site that makes it easy for people to connect and share with family and friends online.

HubSpot offers a full platform of marketing, sales, customer service, and CRM software.

HubSpot's marketing software is a scalable, all-in-one platform for inbound marketing, combining content marketing, marketing automation, social media, analytics, and more, for marketing teams of all sizes to grow traffic, convert leads and track customers, all in one place.

HubSpot is a cloud-based inbound marketing software that allows businesses to transform the way that they market online.

Salesforce.com, Inc. is an American cloud computing company headquartered in San Francisco, California. Though its revenue comes from a customer relationship management (CRM) product, Salesforce also sells commercial applications of social networking through acquisition and internal development.

Microsoft Dynamics with its intelligent business applications across CRM and ERP, Microsoft Dynamics 365 gives clients choice. Start with just what customrs need to run clients business and delight customers.

SAP ERP is enterprise resource planning software developed by the German company SAP SE.

Simplicity is a web-based debt collection management system for businesses of all sizes, with tools for bulk case import, document generation, reporting.

Workday is a leading provider of enterprise cloud applications for finance, HR, and planning. Founded in 2005, Workday delivers financial management, human capital management, and analytics applications designed for the worlds largest companies, educational institutions, and government agencies. Organizations ranging from medium-sized businesses to Fortune 50 enterprises have selected Workday.