Interactions provides Intelligent Virtual Assistants that seamlessly combine artificial intelligence and human understanding to enable businesses and consumers to engage in productive conversations. With flexible products and solutions designed to meet the growing demand for unified, multichannel customer care, Interactions is delivering significant cost savings and unprecedented customer experience for some of the largest brands in the world. Founded in 2004, Interactions is headquartered in Franklin, Massachusetts with additional offices in Indiana, New Jersey and New York. For more information, visit www.interactions.com.
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The Interactions LLC annual revenue was $227.5 million in 2026.
Michael Iacobucci is the CEO of Interactions LLC.
306 people are employed at Interactions LLC.
Interactions LLC is based in Franklin, Massachusetts.
The NAICS codes for Interactions LLC are [44, 51, 44314, 518, 443, 4431].
The SIC codes for Interactions LLC are [737, 73].