Ian Haddon Email & Phone Number
Jul 2024 to Present: NICE CXone: Director, Business Operations and Customer Success @ NICE
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Ian Haddon Location
- Farnham, GB
Ian Haddon Work
- 2024 -now Jul 2024 to Present: NICE CXone: Director, Business Operations and Customer Success @
- 2022 -2024 Jan 2022 to Jul 2024: ContactEngine: Chief Operating Officer @
- 2021 -2021 Apr 2021 to Dec 2021: ContactEngine Ltd: Chief Product Officer @
- 1986 -2021 Earlier Career @
Ian Haddon Education
- London Business School
(Making Strategy Happen)
2010-2010 - Cranfield University - Cranfield School of Management
MBA
1996-1997 - The University of Manchester
BSc Hons 2.1 (Physiology (and Medical Biochemistry))
1981-1984 - King Edward VII Grammar School 1974-1981
Ian Haddon Skills
- Change Management
- Program Management
- Project Management
- Contact Centers
- Supply Chain
- Credit Management
- Stakeholder Management
- Project Delivery
- Programme Delivery
- Telecommunications
- Business Transformation
- Broadband
- Debt Management
- Business Process Re-engineering
- Credit Analysis
- Credit Risk
- Contract Negotiation
- Contract Management
- Investigative Reporting
- Revenue Assurance
- Billing Systems
- Telecommunications Billing
- Billing Mediation
- Performance Reporting
- Organizational Design
- Business Analysis
- Network Provisioning
- Fixed Line
- Assurance
- Fibre
- Leadership
- User Acceptance Testing
- Business Process Improvement
- CRM
- Management
- Process Improvement
- Project Portfolio Management
- Strategy
- Technical Compliance
- Logistics
- Business Process Re Engineering
- Business Development
- Compliance
- Microsoft Excel
- Customer Service
- Computer Security
- Network Security
Ian Haddon Summary
- Ian Haddon, based in Farnham, GB, is currently a Jul 2024 to Present: NICE CXone: Director, Business Operations and Customer Success at NiCE. Ian Haddon brings experience from previous roles at NiCE, ContactEngine and Various Companies. Ian Haddon holds a 2010 - 2010 London Business School. With a robust skill set that includes Change Management, Program Management, Project Management, Contact Centers, Supply Chain and more. Ian Haddon has 2 emails and 1 mobile phone numbers on RocketReach.
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