Hiver is the world’s first customer service platform built for Google Workspace. We help teams deliver fast and empathetic customer service, right from the tool they are already familiar with - Gmail. This means they can assign, track, and collaborate on customer emails, as well as run the most advanced analytics and automations from the Gmail interface, without sacrificing any time on learning new software or switching tabs. Hiver helps over 1500 companies - ranging from new-age unicorns to traditional enterprises - deliver a better experience to their customers. Companies like Canva, Vacasa, Flexport, Pluralsight, Oxford Business Group, and Upwork, among others, are powered by Hiver. After an initial round of angel funding from Citrix Startup Accelerator and Paytm Founder Vijay Shekhar Sharma, Hiver raised a $4 million Series A round of funding in 2018 from Kalaari Capital and Kae Capital. And in 2022, Hiver further raised $22m in Series B, led by K1 Capital, with participation from existing investors – Kalaari Capital, Kae Capital and AngelList.
View Top Employees from HiverWebsite | https://hiverhq.com/ |
Revenue | $16.8 million |
Funding | $30 million |
Employees | 240 (200 on RocketReach) |
Founded | 2011 |
Address | 2880 Zanker Rd, San Jose, California 95134, US |
Phone | (650) 242-9081 |
Technologies |
JavaScript,
HTML,
PHP
+103 more
(view full list)
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Industry | Software, Software Development, Networking Software, Collaboration, Business/Productivity Software, Software Development & Design, Enterprise Software, Communication Software, Messaging, Information Technology, Internet Services, Messaging and Telecommunications, Project Management |
Web Rank | 429046 |
Web Visits | 130530 |
Keywords | Customer Service, Help Desk, Customer Relationship Management |
Competitors | Mixmax, Taskworld Inc., Teamwork, The Red Booth show, Yesware |
SIC | SIC Code 737 Companies, SIC Code 73 Companies |
NAICS | NAICS Code 54 Companies, NAICS Code 5415 Companies, NAICS Code 541 Companies, NAICS Code 54151 Companies, NAICS Code 541512 Companies |
Looking for a particular Hiver employee's phone or email?
The Hiver annual revenue was $16.8 million in 2024.
Nitesh Nandy is the Co-Founder of Hiver.
200 people are employed at Hiver.
Hiver is based in San Jose, California.
The NAICS codes for Hiver are [54, 5415, 541, 54151, 541512].
The SIC codes for Hiver are [737, 73].