Senior Technical Account Manager @ Alvaria, Inc. (February 2019 - October 2021)
Technical Support Manager @ (January 2013 - January 2019)
Call Center Supervisor; Tech Support @ Integrated Broadband Services / Momentum Telecom (January 2009 - January 2013)
Intensive Case Management, Day Treatment Staff @ (January 2003 - January 2006)
Residential Mental Health Counselor @ Outdoor Therapeutic Programs (January 2001 - January 2003)
Grant Goodwin Education
Kennesaw State University
BBA (Finance)
2004-2008
Grant Goodwin Skills
ADP Payroll
Account Management
Analytical Skills
Call Center
Call Center Development
Call Centers
Cisco Systems Products
Coaching
Communication
Contact Centers
Customer Experience
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Customer Service Management
Data Entry
Leadership
Management
Mental Health
Microsoft Excel
Microsoft Office
Microsoft Word
Outlook
Payroll
Process Improvement
Public Speaking
Salesforce.com
Team Building
Team Leadership
Technical Support
Telecommunications
Time Management
Training
Troubleshooting
VoIP
Voice over IP (VoIP)
Wireless
Voice Over Ip Voip
Research
Healthcare
Voice Over Ip
Grant Goodwin Summary
Grant Goodwin, based in Dallas, GA, US, is currently a Senior Technical Account Manager at NICE CXone. Grant Goodwin brings experience from previous roles at Alvaria, Inc., Momentum Telecom, Integrated Broadband Services / Momentum Telecom and Cobb County Community Services Board. Grant Goodwin holds a 2004 - 2008 BBA in Finance @ Kennesaw State University. With a robust skill set that includes ADP Payroll, Account Management, Analytical Skills, Call Center, Call Center Development and more. Grant Goodwin has 2 emails and 1 mobile phone numbers on RocketReach.
Looking for a different Grant Goodwin?
Find contact details for 700 million professionals.