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first direct uses 79 technologies like Adobe, AppDynamics, and Aspect Software. View first direct's complete Tech Stack.

first direct Devops And Development Technology

Adobe helps organisations in creation of multimedia and creativity software products, with a more recent foray into digital marketing software.
JIRA is a bug tracking, issue tracking and project management software from Atlassian.
Checkmarx is a unique source code analysis solution that provides tools for identifying, tracking, and repairing technical and logical flaws in the source code, such as security vulnerabilities, compliance issues, and business logic problems.
GitHub is a place to share code with friends, co-workers, classmates, and complete strangers, helping individuals and teams to write faster, better code.
Google Cloud Tasks is a fully managed service that allows developers to manage the execution, dispatch, and delivery of a large number of distributed tasks.
J2EE (by Oracle) is a platform-independent, Java-centric environment from Sun for developing, building and deploying Web-based enterprise applications online
Jenkins is an open source automation server written in Java. Jenkins helps to automate the non-human part of the software development process, with continuous integration and facilitating technical aspects of continuous delivery. It is a server-based system that runs in servlet containers such as Apache Tomcat.
JIRA is the tracker for teams planning & building great products. Millions choose JIRA to capture & organize issues, assign work, & follow team activity.

first direct IT Management Technology

AppDynamics Application Intelligence Platform is an empowers todays software-defined businesses with the ability to proactively manage and optimize the most complex software environments in real time, and in production.
Microsoft Access is a database management system that combines the relational Microsoft Jet Database Engine with a graphical user interface and software-developmental tools.
Pivotal Software is a subsidiary of VMware that provides cloud platform hosting and consulting services.
SAS ETL helps user to build and edit data management processes, trace data usage across the organization, connect with real-time or batch to multiple data sources, migrate or synchronize data between database structures, enterprise applications, and mainframe legacy files, track metrics with job status and performance, and create and reuse existing table definitions and business rules.
XMatters is an actionable IT alerting platform that relays data between systems while engaging the right people to resolve incidents faster.

first direct Customer Management Technology

Aspect Software is a leading provider of integrated omni-channel customer engagement, contact center, and workforce optimization software for midsize businesses and enterprises.
Salesforce's Desk.com is a cloud customer support solution with features including agent console, knowledge base and multi-channel support.
Engage is a cloud-based messaging app for instant, 1 to 1 sales on the web.
LivePerson is a platform that allows businesses to meet their customers on their preferred channels. Manage conversions on your website, SMS, FB Messenger, Apple Business Chat, and WhatsApp at scale!.
Nuance is a provider of speech, imaging and customer interaction solutions for businesses and consumers around the world.
SAS/ASSIST software is a menu-driven, task-oriented interface to the SAS System.
Satmetrix provides cloud-based customer experience management software for companies of all sizes.
Verint Workforce Optimization helps contact centers and customer care teams to monitor, evaluate & improve their performance, skills & customer service.

first direct Collaboration Technology

Atlassian Confluence is a knowledge management software with flexible customization, organization and a powerful search engine, empowering collaboration and innovation.
InVision is the Digital Product Design platform used to make the world’s best customer experiences.
Explore Excel. New data analysis tools help to track and visualize any data for greater insight, plus more ways to share company data.
New Microsoft PowerPoint is cleaner and primed for use on tablets and phones, so client can swipe and tap their way through presentations. Presenter View automatically adapts to their projection set-up, and client can even use it on a single monitor.
Microsoft Project helps users plan projects and collaborate from virtually anywhere with the right tools for project managers, project teams, and decision makers.
Microsoft Teams is a chat-based workspace in Office 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more.
Explore Word is an easier screen-reading experience, new ways to work together on documents, and tools that help customers to polish their documents.

first direct Product And Design Technology

AutoCAD is computer-aided design (CAD) software that architects, engineers, and construction professionals rely on to create precise 2D and 3D drawings.
Teamwork is a cloud-based project management solution that provides businesses functionalities to manage different operations of a project.

first direct Platform And Storage Technology

Cloud Foundry is a self-service, public cloud deployment platform enabling developers to build, test, deploy and scale applications.
Google Cloud Platform is a suite of cloud computing services that enables developers to build, deploy, and scale applications, websites, and services on the same infrastructure as Google.
Google Cloud Storage is a RESTful online file storage web service for storing and accessing data on Google Cloud Platform infrastructure. The service combines the performance and scalability of Google's cloud with advanced security and sharing capabilities.
IBM AIX (Advanced Interactive eXecutive) is an enterprise-class UNIX operating system for the POWER processor architecture found in IBM Power Systems.
Linux is a family of open source Unix-like operating systems based on the Linux kernel.
MuleSoft provides an integration platform for connecting any application, data source or API, whether in the cloud or on-premises.

first direct Programming Languages And Frameworks Technology

COBOL (Common Business-Oriented Language) is a computer programming language designed for use in business, finance, and administrative systems and widely used in applications deployed on mainframe computers, such as large-scale batch and transaction processing jobs.
Git
Git is a free and open source distributed version control system designed to handle everything from small to very large projects with speed and efficiency.
Hypertext Markup Language (HTML) is the standard markup language for documents designed to be displayed in a web browser. It can be assisted by technologies such as Cascading Style Sheets (CSS) and scripting languages such as JavaScript.
JavaScript is the programming language of HTML and the Web.
MongoDB is the next-generation NoSQL database that helps businesses transform their industries by harnessing the power of data.
Node.js is an open-source, cross-platform, JavaScript runtime environment that executes JavaScript code outside of a web browser.
Oracle Database is an object-relational database management system.
Postman is an API Development Environment that helps developers design, mock, document, test and monitor APIs.

first direct Business Intelligence And Analytics Technology

IBM Cognos is a suite of business intelligence and performance management software, that includes dashboards, reports, forecasting, visualization & automation.
Experian is a global information services company, providing data and analytical tools to clients around the world.
Oracle BI enables organizations​ to explore new insights and empower people to make faster, more informed business decisions.
Oracle Data Warehousing is a type of data management system that is designed to enable and support business intelligence activities, especially analytics.
SAS Business Intelligence product suite includes products to help large organizations visualize and access data analytics.
Teradata is a database and data analytics platform for a hybrid multi-cloud world. It solves the world's most complex data challenges at scale using an easy-to-use tool for self service data loading, discovery, machine learning, and advanced analytics without coding.

first direct Sales Technology

Drip is a powerful email marketing automation tool with a visual campaign builder, workflow management and subscriber engagement analysis tools.
Force Management is a sales effectiveness consulting firm that helps B2B companies increase revenue and improve sales margins.
Maximizer CRM Wealth Manager is customer relationship management software tailored to financial advisors, insuranc and group benefits administrators. It enables businesses to streamline processes, build deeper client relationships, remain compliant and build a verifiable book of business. Maximizer CRM Wealth Manager combines expert industry knowledge with over 28 years experience in CRM software.

first direct Marketing Technology

Facebook is a social networking site that makes it easy for people to connect and share with family and friends online.
Facebook Business gives the latest news, advertising tips, best practices and case studies to meet the business goals.
Later helps to plan, schedule, and manage content for Instagram.
Tealium is a provider of a tag management system, including analytics, advertising and affiliate enterprise websites.
Twitter is a microblogging and social networking service on which users post and interact with messages known as "tweets".

first direct Communications Technology

Genesys is an multi-channel contact center and customer experience application that caters to small to mid sized business with up to 250 seats, as well as much larger teams. Some of the app's enterprise customers include P&G, BT and Ticketmaster.
SendGrid cloud-based email infrastructure relieves businesses of the cost and complexity of maintaining custom email systems. SendGrid provides reliable email delivery, scalability and real-time analytics along with flexible API's that make custom integration a breeze.
Verint Verba Recording System is enterprize-grade Skype for Business call recording solution on the market.

first direct HR Technology

Genesys Workforce Management (WFM) provides a sophisticated package of contact-center management tools, enabling contact center managers to better manage their workforce. It is designed for the true multi-media, multi-site environment, providing optimal schedules for multi-skilled agents who may handle customer interactions of different media types.
PSI
PSI is a talent management organisation helping organisations attract, recruit, develop and retain talent globally.

first direct Computer Networks Technology

IBM mainframes are high-performance computers with large amounts of memory and processors with capability to process billions of simple calculations and transactions in real time.
SAS/Access is used to push data to and pull data from a variety of databases such as Oracle, SQL Server,. MySQL, Microsoft Access etc.

first direct Productivity And Operations Technology

Microsoft Office is a suite of desktop productivity applications and client and server software designed for data analysis, presentations and numeric manipulations.
Xerox suite is set of products used for business process services and document management.

first direct IT Security Technology

Proofpoint provides cloud-based email security, e-discovery and compliance solutions for companies to protect sensitive business data.
SAS Model Manager automatically generates executable scoring code for Python-based models.​

first direct Testing And QA Technology

Selenium is a portable software-testing framework for web applications. Selenium provides a playback tool for authoring tests without the need to learn a test scripting language.
SoapUI is an Open Source functional testing tool for API testing.
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