Eddie Vaca Email & Phone Number
Chief Operating Officer @ CXperts
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Eddie Vaca Location
- Florida, United States
Eddie Vaca Work
- 2022 - now Chief Operating Officer @
- 2021 - 2021 Senior Vice President Global Operations @
- 2014 - 2021 Sr. Global Vice President @
- 2010 - 2014 Division Vice President, Client Services and Operations @
- 2006 - 2010 VP of Client Services and Operations @
- 2003 - 2006 Sr. Director, Account Services and Operations @
- 2000 - 2003 Director, Account Services @
- 1995 - 2000 Sr Manager, Account Services and Operations @
- 2009 - 2012 Managing Partner @ FDP, LLC
Eddie Vaca Education
- Nova Southeastern University
BA
1988 - 1993
Eddie Vaca Skills
- Call Centers
- Call Center
- CRM
- Outsourcing
- Leadership
- Customer Satisfaction
- P&L Management
- Process Improvement
- Strategy
- Management
- Business Development
- Team Building
- Workforce Management
- Customer Experience
- Team Leadership
- Team Management
- BPO
- Operations Management
- Program Management
- Customer Retention
- Performance Management
- Contact Centers
- Training
- Customer Service
- Start-ups
- Coaching
- Telecommunications
- Vendor Management
- Sales
- Business Process Improvement
- Strategic Planning
- Executive Management
- Sales Operations
- Lead Generation
- Inbound Marketing
- Service Delivery
- Business Analysis
- Change Management
- Account Management
- Customer Relationship Management (CRM)
- Offshoring
- Cross-functional Team Leadership
- Forecasting
- Call Center Development
- Direct Sales
- SaaS
- Telemarketing
- Avaya
- Business Process Outsourcing (BPO)
- Behavioral Based Consultative Selling
- Customer Relationship Management Crm
- Cross Functional Team
- Start Ups
- Business Process Outsourcing Bpo
- Business Process
- Cross Functional Team Leadership
- Behavioral Based
- Customer Relationship Management
- Business Process Outsourcing
Eddie Vaca Summary
- Eddie Vaca, based in Florida, United States, is currently a Chief Operating Officer at CXperts. Eddie Vaca brings experience from previous roles at CXperts, Alorica and IAC. Eddie Vaca holds a 1988 - 1993 BA @ Nova Southeastern University. With a robust skill set that includes Call Centers, Call Center, CRM, Outsourcing, Leadership and more. Eddie Vaca has 2 emails and 1 mobile phone numbers on RocketReach.
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