Bassem Halim Email
Head of Global CX Analytics and Development @ CXperts
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Bassem Halim Location
- Indialantic, FL, US
Bassem Halim Work
- Head of Global CX Analytics and Development @ (June 2025 - Present)
- Sr. Manager, QA and CSLD @ (September 2024 - August 2025)
- Senior Manager, Quality and Analytics @ (September 2022 - September 2024)
- Operations Manager @ (November 2020 - September 2022)
- Operations Supervisor @ (November 2018 - November 2020)
- Technical Support @ (July 2017 - November 2018)
- IT Help Desk Intern @ (February 2017 - May 2017)
Bassem Halim Education
- Eastern Florida State College
Bachelor of Applied Science - BASc (Computer Information Systems Technology: Project Management)
2013-2017
Bassem Halim Skills
- Analytical Skills
- Analytics
- Attention to Detail
- Business Analytics
- Business Process Outsourcing (BPO)
- Coaching
- Collaborative Problem Solving
- Communication
- Continuous Improvement
- Creative Problem Solving
- Critical Thinking
- Customer Analysis
- Customer Experience
- Customer Experience Management
- Customer Interaction
- Customer Loyalty
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Service
- Customer Service Management
- Customer Success
- Customer Support
- Forecasting
- Google Sheets
- High-growth
- Information Systems
- Information Technology
- Instructional Design
- Interpersonal Communication
- Interpersonal Skills
- Key Performance Indicators
- Leadership
- Lean Processes
- Logistics Management
- Management
- Operational Efficiency
- Operational Excellence
- Operational Planning
- Organization Skills
- Organizational Development
- Organizational Effectiveness
- Organizational Learning
- People Management
- Performance Management
- Performance Metrics
- Pressure Situations
- Problem Solving
- Program Management
- Project Management
- Quality Assurance
- Quality Auditing
- Quality Control
- Quality Management
- Quality System
- Resource Allocation
- Root Cause Analysis
- Soft Skills
- Stakeholder Management
- Supervisory Skills
- Tableau
- Teamwork
- Third Party Relationships
- Time Management
- Training and Development (HR)
- Voice of the Customer Analysis
- Workforce Management
- Workforce Planning
- Written Communication
Bassem Halim Summary
- Bassem Halim, based in Indialantic, FL, US, is currently a Head of Global CX Analytics and Development at cxperts. Bassem Halim brings experience from previous roles at cxperts and Radial Inc.. Bassem Halim holds a 2013 - 2017 Bachelor of Applied Science - BASc in Computer Information Systems Technology: Project Management @ Eastern Florida State College. With a robust skill set that includes Analytical Skills, Analytics, Attention to Detail, Business Analytics, Business Process Outsourcing (BPO) and more. Bassem Halim has 1 emails on RocketReach.
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