DropThought’s Instant Feedback Platform empowers companies, brands, and marketers to engage with their customers and employees in real-time to gather, respond, and analyze feedback that leads to improved experiences and higher satisfaction and Net Promoter Scores. Instant feedback can be gathered through DropThought in three ways: via its mobile app, embedded API integrations, and on-site using tablet devices. DropThought’s Analytics Dashboard and Manager mobile app can instantly notify managers and brands to feedback reported in the moment, to enable immediate responses, insights, and resolution. DropThought’s text analytics solution allows businesses to see customer experience metrics over time and quickly identify opportunities to improve. Companies can also easily select and promote customers’ positive instant feedback on social channels.
View Top Employees from DropThoughtWebsite | http://www.dropthought.com |
Revenue | $18.8 million |
Funding | $6.7 million |
Employees | 66 (39 on RocketReach) |
Founded | 2011 |
Address | 2755 Great America Pkwy 425, Santa Clara, California 95054, US |
Phone | (650) 245-4679 |
Technologies |
JavaScript,
HTML,
Twitter
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Industry | Software Development, Customer Relationship Management (Crm) Software, Analytics, Software Development & Design, Data and Analytics, Software, Customer Service, Information Technology |
Web Rank | 2 Million |
Keywords | Dropthought |
Competitors | Alchemer Mobile, Stratifyd, SurveySparrow |
SIC | SIC Code 73 Companies, SIC Code 737 Companies |
NAICS | NAICS Code 5112 Companies, NAICS Code 511 Companies, NAICS Code 51 Companies, NAICS Code 513 Companies |
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The DropThought annual revenue was $18.8 million in 2024.
39 people are employed at DropThought.
DropThought is based in Santa Clara, California.
The NAICS codes for DropThought are [5112, 511, 51, 513].
The SIC codes for DropThought are [73, 737].