Espressive delivers enterprise-ready digital workplace assistance that reduces costs while boosting employee experience, productivity, and satisfaction from day one. Espressive Barista, our virtual support agent (VSA) for the enterprise, combines the perfect blend of digital experience, intelligence, and automation to deliver employee self-help that exceeds human capability to elevate the experience of getting help at work. Barista takes on the role of the service agent, bringing the best of human experience with the best of artificial intelligence. Leveraging a proprietary and domain-specific large language model (LLM), the Employee Language Cloud, as well as integration with generalized LLMs, Barista automates resolution of employee questions, issues, and requests with personalized experiences that result in employee adoption of 80 to 85% and reduced help desk call volume of 50% to 70%.
View Top Employees from EspressiveWebsite | http://www.espressive.com |
Employees | 121 (121 on RocketReach) |
Founded | 2017 |
Address | 5201 Great America Pkwy # 110, Santa Clara, California 95054, US |
Technologies |
JavaScript,
HTML,
PHP
+75 more
(view full list)
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Industry | Software Development, Software, Business/Productivity Software, Employee Engagement, Social/Platform Software |
Keywords | Artificial Intelligence, Employee Experience, Productivity, Employee Satisfaction, Help Desk |
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Prashant Luthra is the CTO of Espressive.
121 people are employed at Espressive.
Espressive is based in Santa Clara, California.