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Ushur, a leader in agentic CX automation for regulated industries, delivers purpose-built AI agents that automate complex customer journeys across the entire customer lifecycle. Its platform combines proactive outbound engagement and inbound self-service with enterprise-grade AI agents, no-code deployment, and a trust-native architecture that enforces HIPAA, TCPA, and industry-specific compliance at the runtime layer. With deep domain expertise in healthcare, insurance, and financial services, Ushur helps organizations automate high-volume workflows across text, email, voice, and chat while improving member retention, reducing operational costs, and delivering measurable outcomes at scale. Backed by leading investors including Third Point Ventures, 8VC, Pentland Ventures, Aflac Ventures and Iron Pillar, Ushur's Customer Experience Automation™ solutions are currently in production at some of the leading insurance providers across the globe including Irish Life, Unum, Aetna, Cigna and Tower Insurance. Visit Ushur.ai to learn more.

Website https://www.ushur.ai
Revenue $44.3 million
Funding $92 million
Employees 187 (167 on RocketReach)
Founded 2014
Address 3975 Freedom Cir. Suite 870, Santa Clara, California 95054, US
Phone +1 408-744-6802
Technologies
Industry Software, Software Development, Customer Relationship Management (Crm) Software, Cloud Infrastructure, Software Development & Design, Hardware, Internet Services, Cloud Management, Information Technology, CRM, Sales and Marketing, Customer Service, Machine Learning, Artificial Intelligence, Data and Analytics, Mobile, Natural Language Processing
Keywords Customer Journey Automation, Ai Customer Experience, Customer Experience Automation, Customer Service Automation, Cx Automation, Hyper-Personalization, Customer Journey Orchestration, Ai-Powered Automation, Intelligent Automation, Customer Engagement, Ai Platform, Customer Communication Management, Conversational Ai, End To End Automation, Automation Platform, Process Automation, Digital Transformation, Business Process Automation, No Code Automation, Workflow Automation
Competitors Pypestream, boost.ai, eMASON Inc (view competitors)
SIC SIC Code 737 Companies, SIC Code 73 Companies
NAICS NAICS Code 54 Companies, NAICS Code 541 Companies, NAICS Code 511 Companies, NAICS Code 51 Companies, NAICS Code 513 Companies

Ushur Questions

The Ushur annual revenue was $44.3 million in 2026.

Henry Peter is the Co-Founder and CTO of Ushur.

167 people are employed at Ushur.

Ushur is based in Santa Clara, California.

The NAICS codes for Ushur are [54, 541, 511, 51, 513].

The SIC codes for Ushur are [737, 73].

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