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Ushur delivers the world’s first AI-powered Customer Experience Automation™ platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end. Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind system of intelligence. It combines Conversational Automation and Knowledge Work Automation in a No-Code, Cloud-native, SaaS platform to digitally transform every step of the complete enterprise customer experience – from Micro-engagements™ to entire customer journeys. Backed by leading investors including Third Point Ventures, 8VC, Pentland Ventures, Aflac Ventures and Iron Pillar, Ushur’s Customer Experience Automation™ solutions are currently in production at some of the leading insurance providers across the globe including Irish Life, Unum, Aetna, Cigna and Tower Insurance. Learn more at: www.ushur.ai

Website https://www.ushur.ai
Revenue $44.3 million
Funding $92 million
Employees 245 (245 on RocketReach)
Founded 2014
Address 3975 Freedom Cir. Suite 870, Santa Clara, California 95054, US
Phone (408) 744-6802
Technologies
Industry Software, Software Development, Customer Relationship Management (Crm) Software, Cloud Infrastructure, Software Development & Design, Hardware, Internet Services, Cloud Management, Information Technology, CRM, Sales and Marketing, Customer Service, Machine Learning, Artificial Intelligence, Data and Analytics, Mobile, Natural Language Processing
Keywords Customer Journey Automation, Ai Customer Experience, Customer Experience Automation, Customer Service Automation, Cx Automation, Hyper-Personalization, Customer Journey Orchestration, Ai-Powered Automation, Intelligent Automation, Customer Engagement, Ai Platform, Customer Communication Management, Conversational Ai, End To End Automation, Automation Platform, Process Automation, Digital Transformation, Business Process Automation, No Code Automation, Workflow Automation
Competitors boost.ai, Pypestream, eMASON Inc (view competitors)
SIC SIC Code 73 Companies, SIC Code 737 Companies
NAICS NAICS Code 541 Companies, NAICS Code 54 Companies, NAICS Code 51 Companies, NAICS Code 513 Companies, NAICS Code 511 Companies

Ushur Questions

The Ushur annual revenue was $44.3 million in 2026.

Henry Peter is the Co-Founder, CTO and CISO of Ushur.

245 people are employed at Ushur.

Ushur is based in Santa Clara, California.

The NAICS codes for Ushur are [541, 54, 51, 513, 511].

The SIC codes for Ushur are [73, 737].

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